The Role Responsibilities

To process Outward Remittance and to provide a high quality product delivery capability to the Corporate, Consumer and Institutional Banking Customer base.

• In addition to the above
• Directly responsible for adherence of the Group and Bangladesh Bank’s policies, procedures, service standards, which support the centralised outward remittance processing in Bangladesh.
• To ensure compliance with internal and external requirements.
• To provide quality in service delivery.

Business

• To provide high quality service to customers.
• Establish service standards and ensure that they are achieved.

Processes

• Ensure processing of outward remittance in accordance with the Group guidelines and within risk parameters using standardised procedures and processes to ensure that the best practices are always adapted and migrated.
• On behalf of all branches, To ensure that all outward payments instructions are fully complied with and transfer is undertaken to customer’s satisfaction and to perform the verification of all SWIFT payment messages- checking for accuracy, completeness and proper authorisation.
• To ensure re-engineer current processes.
• To ensure that the customer’s documents are delivered to the respective processing unit within agreed time and provide quality services to CSG customers.
• To ensure that case to case special remittance of customer’s request, approval the same received from the Central Bank.
• To ensure properly maintained Expatriate Family remittance files.

People and Talent

• Have open channels of communication with staff.
• Maintain high levels of motivation amongst staff.

Risk Management

• Ensure Group Sanction policies have been strictly complied. Keep updated on sanction procedures as and when those are revised.
• Ensure that the department gets an audit rating of at least “Improvement required “in all areas.
• Ensure to be engaged in AML measures, ensure that staff receives required AML training, monitor suspicious transactions and report it through the SAR Process.

Governance

• Ensure to develop. promulgate and maintain operating procedures impacting payment operations across the country
• Manage the audit & risk control standards associated with the operations

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Ensure compliance with the Laws of the land, implement and exercise local banking regulations, and build strong relationships with the Central Bank.

Key Stakeholders

Internal

• BOSMs / Manager Branches / RMs
• Treasury Dealers.

External

• Central Bank - Audits & inspection and Govt. Accounts Dept.
• Regulators and other Government bodies.

Other Responsibilities

• Responsible for working with the Bank to ensure a safe and Healthy workplace for all.
• Take reasonable care for the health & safety of co-workers and those who may be affected by your actions or your omissions.
• Cooperate with management to support and promote Health and Safety in the workplace.
• Your actions do not put others at risk.
• Work in a healthy and safe manner.
• Encourage others to work in a healthy and safe manner.
• Report all accidents, and incidents.
• Bring to the attention of management any hazard in the workplace.

Our Ideal Candidate

Knowledge & Skills

• Understanding of Banking product, policies, Group guidelines and Central Bank guidelines.
• Basic knowledge of remittance rules and regulations are preferred.
• Self-motivated, independent and possesses excellent interpersonal and communication skills
• Experience with MIS reporting with MS Office (Word, Excel, Access, etc.)
• Have good analytical skills.
• Have good interpersonal communication skills.

Education:

• Having completed post-graduation from a reputed university (preferable in Business). Experience in relevant financial sector will be an added advantage

Role Specific Technical Competencies

• Analytical Skills
• Communication Skills
• Spreadsheets / Data Management /MIS
• MS Office
• Local Regulation

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum

Flexible working options based around home and office locations, with flexible working patterns

Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers