Home Care Association of America
On Call Client Coordinator
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Job Description
- Req#: 2953029
Employer Industry: Home Care Services
Why consider this job opportunity:
- Weekend pay of $225 and weekday pay of $175
- Opportunity for career advancement and growth within the organization
- Flexible work-from-home schedule
- On-the-job training provided
- Supportive and collaborative work environment
- Company parties to foster team spirit
What to Expect (Job Responsibilities):
- Answer telephone calls professionally and courteously during assigned shifts
- Schedule caregiver teams for client service hours and fill open shifts due to caregiver call-outs
- Maintain computer schedules and ensure timely data entry for clients and caregivers
- Provide regular updates to supervisors and maintain positive relationships with clients and caregivers
- Maintain confidentiality of all information pertaining to clients and caregivers
What is Required (Qualifications):
- High school diploma and two years of experience in an office setting, preferably in private duty home care
- Must have scheduling or call center experience
- Proficiency with Microsoft Office applications and home care agency software
- Ability to communicate clearly and fluently in English, both orally and in writing
- Ability to work independently with minimal supervision and handle time constraints effectively
How to Stand Out (Preferred Qualifications):
- Experience with home care agency software
- Demonstrated ability to remain flexible and calm under pressure
- Strong commitment to client service excellence
- Ability to generate goodwill with staff, clients, and referral sources
#HomeCare #RemoteWork #FlexibleSchedule #CareerGrowth #ClientServiceExcellence
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
As the industry’s leading trade organization representing home care agencies and their suppliers across the country, The Home Care Association of America (HCAOA) strives to provide member agencies with practical resources to enhance operations and margin and improve training and quality within our industry. Our association advocates to help ensure caregivers have safe and secure environments in which to work and the industry continues to innovate care in our communities.
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