• Job Description

  Req#: c8c62966-c4b3-474d-a86d-c4a0a2a950b9

  Unless otherwise noted, all positions are fully remote with work permitted from the following states: CA, CO, CT, DC, DE, HI, IL, MA, MD, NJ, NM, NY, OR, VT, and WA.

  
  

  We are living through a pivotal moment for reproductive and sexual health—and Hey Jane is uniquely positioned to help.

  
  

  From day one, we've been committed to providing safe, discreet medication abortion treatment—and have helped more than 80,000 people get the care they need. Today, we offer a range of reproductive and sexual health care services from the comfort and convenience of your phone. Our in-house clinical care team, composed of board certified doctors, advanced practice clinicians, nurses, and patient care advocates, is just a text message away. We’re committed to helping our patients get safe, discreet, judgment-free virtual health care, from a team that truly cares.

  
  

  We are looking for Registered Nurses or Nurse Practitioners with a passion for reproductive justice and trauma informed care who are eager to be at the forefront of a new model of care delivery that leverages telemedicine to challenge the status quo in healthcare. In this position, you will provide direct education, counseling, and clinical care to patients undergoing medication abortion treatment. This remote nursing position provides urgent triage and nursing assessment by responding to calls from patients with clinical questions and concerns. RNs and NPs will provide patient-specific nursing care and advice in a compassionate, caring, culturally and ethnically sensitive manner.

  
  

  We are currently hiring for overnight triage RNs or NPs.

  Working hours: 1-2 shifts a week

  - Shift 1: 8pm-12am (Mon-Tue), 12am-10am (Tue-Wed)

  - Shift 2: 8pm-12am (Wed-Thur), 12am-10am (Thur-Fri)

  - Shift 3: 8pm-12am (Fri-Sun), 12am-10am (Sat-Mon)

  - Shift 4: Holidays (24 hr)

  Compensation: Hourly rate varies by shift (equates to $62/hr for active working time)

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  Responsibilities

  • Answer the overnight call line and assess patient complaints, providing education, interventions, and referrals as appropriate

  • Completing nursing assessments
  • Provide care education to patients through text or over the phone

  • Collaboration with providers and other departments
  • Adhere to compliance guidelines throughout processes (OSHA, FDA, HIPAA)

  
  

  Requirements

  • BSN prepared RN from an accredited nursing education program
  • 2+ clinical nursing experience and 1+ years providing abortion care
  • Active state licensure (RN) and licensed in the following states: CA, CO, IL, MI, KS, NJ, NY, OH, PA, VA or compact state license plus CA, NY, IL
  • RN experience in direct abortion care
  • Excellent decision-making skills and verbal and written communication skills
  • Great organizational and time management skills
  • Demonstrated experience in working with diverse groups, including diversity in race, ethnicity, economic status, and educational background
  • Skilled at using online tools and technology to deliver care and communicate with patients
  • Comfort in counseling on sensitive health issues, such as abortion and birth control
  • Commitment to reproductive justice, and ability to provide judgment-free abortion care
  • Demonstrated understanding of regulatory requirements and organizational policies relating to patient information and consultation services
  • Eager to engage in constant process improvement to help refine tools and operations for improved care delivery

  
  

  Bonus points

  • Bilingual in Spanish
  • Startup experience
  • Experience in clinical telephone triage
  • Competency in providing trauma-informed care
  • 1+ year of telehealth experience
  • Compact RN license
  • Located in UK or Europe time zones

  
  

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  At this moment in time, while we appreciate and respect the volume of applicants without direct abortion experience, we are prioritizing applicants who have worked in abortion care. If you feel called to this work and are looking for ways to get involved check out: https://www.heyjane.com/action

  
  

  
  

  At Hey Jane, we work towards the vision of having equitable healthcare, changing the status quo, and rebuilding the way people experience healthcare—and bring that same vision to our workplace. We’re an equal opportunity employer committed to building an inclusive environment, and encourage all applicants from every background and life experience.

• About the company

  Hey Jane is the most-trusted virtual clinic offering telemedicine abortion care. Our treatment is private, safe, convenient, and affordable. Get abortion pills delivered fast.

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