Employer Industry: Credit Union Services

Why consider this job opportunity:
- Salary up to $30.79 per hour
- Additional $1.00 interpreter differential paid per hour to support Limited English Proficient members
- 401k employer match of up to 200%
- Annual bonus opportunity of up to 4% of salary
- Generous employer HSA contribution and paid time off for community service
- Opportunity to make a positive impact in the community by assisting bilingual members

What to Expect (Job Responsibilities):
- Provide translation and interpreter assistance between credit union employees and bilingual members
- Field phone calls, voicemails, emails, and online messages to assist members
- Support online, mobile, and phone banking users with various banking services
- Deliver exceptional service while building strong relationships with members
- Maintain member confidentiality and provide efficient service

What is Required (Qualifications):
- Bilingual fluency in Spanish is required
- Must pass credit union fluency testing and maintain working knowledge of English and Spanish
- High school diploma or equivalent
- Experience in a service or sales-related capacity
- Strong written and verbal communication skills in both English and Spanish

How to Stand Out (Preferred Qualifications):
- Minimum of 1 year of experience as an interpreter is preferred, but not required
- Proficiency in Microsoft Office and Windows software programs
- Ability to work in a fast-paced environment while being organized and efficient

#CreditUnion #Bilingual #CustomerService #CommunityImpact #CareerOpportunity

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