CoVantage Credit Union
On-Site Virtual Specialist
This job is now closed
Job Description
- Req#: ONSIT002346
Industry: Credit Union
Why consider this job opportunity:
- Competitive starting wage of $17.00 - $17.25 per hour, with potential for increase based on experience and qualifications
- Additional pay differential of $1.25 per hour
- Comprehensive benefits package including a 401k employer match of up to 200%, annual salary bonus up to 4%, generous employer HSA contribution, and paid time off for community service
- Opportunity to utilize customer service skills while helping members of the community
- Joining a team dedicated to providing exceptional service and value to members over the phone and through online channels
What to Expect (Job Responsibilities):
- Answering incoming telephone calls in a timely, professional, and courteous manner
- Handling member requests or directing them to the appropriate person for assistance
- Providing professional, high-quality member service specializing in deposit services, consumer loans, and virtual services
- Promoting services to strengthen member relationships and provide greater financial value
- Ensuring compliance with credit union standards, policies, and applicable regulations
What is Required (Qualifications):
- High school diploma or equivalent
- Bilingual fluency preferred, but not required
- Experience in a service or sales related capacity
- Strong written and verbal communication skills
- Ability to work with a wide variety of people on a daily basis
- Organizational skills, efficiency, and accuracy in a fast-paced work environment
- Proficiency with Microsoft Office and Windows software programs
How to Stand Out (Preferred Qualifications):
- Bilingual fluency
- Previous experience in a customer service or sales role
- Familiarity with credit union operations
#CreditUnion #CustomerService #VirtualSpecialist #CommunitySupport #CareerOpportunity
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