• Job Description

  Req#: 41489

  Agency: Department of Innovation and Technology

  Position Title: OneNet System Analyst (INFORMATION SYSTEMS ANALYST I, OPT C)

  Posting Date: 09/23/2024
  Closing Date/Time: 10/04/2024
  Salary: Anticipated Starting Salary $6,688.00 a month; Full Range $6,688-$9,745 a month
  Job Type: Salaried
  Category: Full Time
  County: Sangamon
  Number of Vacancies: 1
  Plan/BU: RC063

  This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

  All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

  Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

  Proof of educational coursework is required. Acceptable proof of coursework includes unofficial transcripts, copies of official transcripts, account records (including screenshots) of academic coursework, and any similar documents created by an academic institution.

  Posting Identification Number 41489

  Are you looking for a rewarding career with an organization that values their staff? The Department of Innovation & Technology (DoIT) is seeking to hire qualified candidates with the opportunity to work in a dynamic, creative thinking, problem solving environment. This position serves as a OneNet System Analyst providing classroom and one-on-one training and support on software used by the DHS websites and agency administrative systems. In this role you will develop and implement segments of the education and teaching aids used in the courses and provide support and assistance to end users of DHS websites and administrative systems. In addition, you will develop moderate to high level of knowledge and familiarity with software products used by agency websites and administrative systems and provide in-person and remote assistance to users. If you possess these knowledges, skills, abilities, and experience, we invite you to apply for this position to join the DoIT Team!

  As a State of Illinois employee, you receive a comprehensive benefits package including:

  
  • Competitive Group Insurance benefits including health, life, dental and vision plans
  • Flexible work schedules (when available and dependent upon position)
  • 10 -25 days of paid vacation time annually (10 days for first year of state employment)
  • 12 days of paid sick time annually which carryover year to year
  • 3 paid personal business days per year
  • 13-14 paid holidays per year dependent on election years
  • 12 weeks of paid parental leave
  • Pension plan through the State Employees Retirement System
  • Deferred Compensation Program – voluntary supplemental retirement plan
  • Optional pre-tax programs -Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP)
  • Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility

  For more information regarding State of Illinois Benefits follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx
  

  Essential Functions

  • Under general direction, serves as a OneNet System Analyst for the Department of Innovation & Technology (DoIT) supporting the Department of Human Services (DHS).
  • Develops moderate to high level of knowledge and familiarity with software products used by agency websites and administrative systems.
  • Provides technical and analytical support for DHS staff relative to DHS websites /intranet.
  • Provides telephone and webinar-based assistance to users with problems or emergency situations regarding DHS websites and administrative systems software and components.
  • Assists in developing and writing guides and reference materials for applications and functions of DHS website and administrative systems software within the area of expertise, including posting them to various media (intranet, internet, video. etc.).
  • Keeps abreast of new developments in the Information Technology field:
  • Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
    

  Minimum Qualifications

  • Requires knowledge, skill, and mental development equivalent to completion of four (4) years of college with course work in computer science or directly related fields.
  • Requires one (1) year of professional experience in Client Services or a related Information Technology field.
    

  Specialized Skills

  • Requires one (1) year of professional experience providing training to end-users in a one-to-one and classroom setting.
  • Requires one (1) year of professional experience developing training materials and working with standards-compliant hypertext markup language (HTML) and Illinois Information Technology Accessibility Act (IITAA) standards or World Wide Web Consortium Web Content Accessibility Guidelines (WCAG).
    

  Preferred Qualifications (In Order of Significance)

  • One (1) year of professional experience providing training to end-users in a one-to-one and classroom setting,
  • One (1) year of professional experience developing training materials and working with standards-compliant hypertext markup language (HTML) and Illinois Information Technology Accessibility Act (IITAA) standards or World Wide Web Consortium Web Content Accessibility Guidelines (WCAG).
  • Ability to analyze data logically and exercise sound judgement in defining and evaluating problems of an operational or procedural nature.
  • Ability to gain and maintain effective working relationships with associates, vendors, clients and others.
  • Ability to coordinate the activities of work associates to achieve desired results.
  • Developed verbal and written communication skills to present technical information to others with clarity and precision.
    

  Conditions of Employment

  NOTE: Applicants must possess the ability to meet ALL of the following conditions of employment, with or without reasonable accommodation, to be considered for this position.

  • Requires the ability to verify identity.
  • Requires employment authorization to accept permanent full-time position with State of Illinois.
  • Requires the ability to pass a position specific, agency required background check.
  • Requires self-disclosure of criminal history.
  • Requires the ability to travel in performance of duties.
  • Requires the ability to serve in an on-call capacity.
  • Requires the ability to use agency supplied equipment such as laptop, personal computer, work cell phone, etc.
  • Requires the ability to attend seminars, conferences, and training to remain current on methods, tools, ideologies, or other industry related topics relevant to job duties.
  • Requires the ability to lift and carry objects or equipment weighing up to 20 pounds. This is considered light work as defined by the U.S. Department of Labor (20 CFR 404.1567(b)). Light work involves lifting no more than 20 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds.

  The conditions of employment listed are incorporated and/or related to any duties included in the position description.

  Work Hours: 8:30AM - 5:00PM Monday - Friday

  Work Location: 100 South Grand Ave E, Springfield, Illinois, 62762

  Agency Contact: Jessica.Jordan2@illinois.gov

  Posting Group: Science, Technology, Engineering & Mathematics

  This position DOES contain “Specialized Skills” (as that term is used in CBAs).

  The Department of Innovation & Technology (DolT) is the state's IT agency delivering an enterprise approach to statewide technology, innovation and telecommunication services, as well as policy and standards development, lifecycle investment planning, and cybersecurity services. With over 1,500 employees, DolT delivers IT services and innovative solutions to customer agencies to improve services provided to Illinois residents, DolT offers employees the opportunity to advance their careers, develop new skills and reach their potential, both personally and professionally. DoIT is committed to promoting and preserving a workplace culture that embraces diversity and inclusion. We welcome and value employees with different backgrounds, life experiences and talents. It is the collective sum of our individual differences that provides a broad perspective, leading to greater innovation and achievement. In recruiting for our team, we recognize the unique contributions of each applicant regardless of culture, ethnicity, race, national origin, sex, gender identity and expression, age, religion, disability, and sexual orientation.
  

  APPLICATION INSTRUCTIONS

  Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

  If you are not already signed in, you will be prompted to do so.

  State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.

  Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.

  If you have questions about how to apply, please see the following resources:

  State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

  Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.

  The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

  • donotreply@SIL-P1.ns2cloud.com
  • systems@SIL-P1.ns2cloud.com

• About the company

  The Governor of Illinois is the chief executive of the State of Illinois, and the various agencies and departments over which the officer has jurisdiction, as prescribed in the state constitution.

Notice