• Job Description

  Req#: R-166917

  Posting End Date:

  January 26, 2025

  Join John Lewis or Waitrose today

  If you've ever stepped through the doors of a John Lewis or Waitrose shop, shopped online, or seen any of our adverts, you'll know there's something unique about us.

  That unique proposition is our Partners. As co-owners they have a say in our business and receive a share of the profits, so they put time and effort into making it work. Our Partners are the reason we're the success we are. They're our secret sauce; the opportunity for us to differentiate.

  Job Summary:

  At a glance
  
  Waitrose & Partners prides itself on being different. Our intention is to combine the convenience of a supermarket with the expertise and service of a specialist food shop. Add this to our unswerving dedication to our customers and the highest respect for our suppliers (the provenance and traceability of our food is vital) and, of course, the environment and you can start to see we’re a bit more than ‘just’ a supermarket.
  
  We have an exciting opportunity to join Waitrose as an Online Category Manager in our Fresh team, reporting into the Online Trading Lead.
  
  We know flexible working is important to you, and it is important to us too. The Partnership has adopted a hybrid working approach meaning you'll be able to work a mixture between the office and home based upon your personal needs whilst balancing the needs of the business.
  
  - Salary: £53,000 - £85,000
  - Contract type: Permanent
  - Interviews: w/c 3rd Feb

  Job Description:

  About the role

  In this role you will lead and develop your team of Online Merchandisers across multiple Category Proposition Groups (Category Buying teams), Specialist Shops, and influence stakeholders to deliver the commercial performance of your area via the optimisation of on-site customer journeys for maximum financial return and improved customer satisfaction. You will be a commercially astute and digitally aware individual who owns sales and profit performance for your area, always putting the customer first and exploiting opportunities.

  You will build collaborative relationships with stakeholders across the Customer & Commercial teams to ensure end-to-end online customer journeys are considered in plans. You’ll empower your team to provide recommendations using site data & analysis and external benchmarks to inform assortments, trade planning, campaigns/events or propositions for your area. You will work closely with the wider Online Trading team, Category Proposition Groups (CPGs), Customer and Digital teams, and suppliers.

  If you would like to view the job outline for this role please copy and paste the following link into your browser: https://bit.ly/3Lvr4Fy

  Essential skills you’ll need

  • Online commercial experience - understands how to influence conversion, traffic and AOV through multiple digital and trading functions

  • Highly numerate and strong data-analysis orientation. Comfortable with interpreting complex data from multiple sources (including GA4, Content Square, Tableau & Dunnhumby) to provide a compelling narrative and clear recommendations

  • Strong commercial acumen

  • Influencing skills

  • Ability to build strong Stakeholder relationships

  • Line management and people development

  Thanks for your patience in the meantime and for showing an interest in joining JLP.

  For internal use only :
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  Pay:

  £53,000.00 - £85,000.00 Annual

  
  Scheduled Weekly hours:

  35

  
  Worker Type:

  Permanent Partner

  
  Job Level:

  Partnership Level 6

  
  Hours of Work:

  35 hours per week, Mon-Fri

  At the John Lewis Partnership, we embrace our differences. We want you to be you. Because, well, we know you're at your best when you're free to be yourself.

  Being a truly inclusive employer to us means creating an environment which celebrates your contribution, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief. It's why we've set our own aim to become the UK’s most inclusive business - for our Partners (employees) and our customers.

  We firmly believe that our future success lies in diversity of thought from all Partners and it's integral in our mission to build a happier world. ? ?

  We welcome applications from everyone interested in working for us. And, once you're a Partner, your differences will make all the difference.

  Find out more about D&I in the Partnership here.

  We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where it is possible to do so. Please discuss this further with the hiring manager during your interview.

  https://embed.wirewax.com/8114190

• About the company

  Find a career with a difference when you join the John Lewis Partnership, the UK's largest employee-owned company. Apply today for jobs with John Lewis and Waitrose where you'll learn what it means to be a Partner, rather than an employee. Visit our ca...

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