University of Arizona
Online Student Success Coach (Multiple Positions)
PayCompetitive
LocationTucson/Arizona
Employment typeFull-Time
This job is now closed
Job Description
- Req#: req16075
- Student Advising & Success Coaching:
- Will develop, document, and implement interventions designed to improve academic success, persistence, and degree completion of students within Arizona Online programs.
- Use coaching and counseling techniques to provide one-to-one student conversations that are tailored to the needs of fully online college learners from the time of enrollment to the time of degree completion.
- Assist students with efficiently negotiating University processes and procedures, including referrals to appropriate campus partners when needed.
- Conduct proactive outreach and ongoing monitoring of students who are demonstrating risk-factors. Monitor, act upon, and document outreach in response to early alerts, LMS reports, online learner readiness assessment tools, enrollment and course drop reports, and other internal dashboards.
- Serve as the academic advisor for Arizona Online Non-Degree Seeking students including registration assistance, academic coaching, and recurring enrollment or a shift toward degree-seeking pathways with the University of Arizona (where applicable).
- Specialized Projects:
- Collaborate with Senior Success Coaches in support of programming for specialized populations such as: first-time first-year, transfers, students enrolled in gateway courses, students experiencing academic difficulty or transitions, graduate students, and other specialized student populations.
- Other Duties as Assigned
- Contribute to ODCE’s strategic plan through scholarly practice and ongoing professional development.
- Participate in relevant departmental meetings, hiring committees, and special projects that support Arizona Online Student Success Initiatives.
- Strong written and verbal communication.
- Proactive, problem-solving attitude.
- Ability to work effectively in a fast-paced team environment.
- Managing competing priorities with strong attention to detail.
- Bachelor's degree.
- 1 year of relevant work experience.
Online Student Success Coach (Multiple Positions) Posting Number req16075 Department Arizona Online Department Website Link Location Main Campus Address Tucson, AZ USA Position Highlights The Online Student Success Coach will partner with students from initial enrollment to graduation in order to help guide and motivate them to toward reaching their education goals. Through high impact conversations and exploration, Coaches will build and maintain formative student relationships with a focus on goal setting, overcoming obstacles, and achieving success. Using dashboards and established interventions, the Coach will engage in proactive outreach that identifies and intervenes with struggling students, celebrates accomplishments, and empowers students who are progressing toward their academic goals. Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; state and optional retirement plans; access to UA recreation and cultural activities; and more!
The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocations services, please click here .
Duties & Responsibilities Duties and Responsibilities:
Knowledge, Skills, and Abilities:
Minimum Qualifications Preferred Qualifications FLSA Exempt Full Time/Part Time Full Time Number of Hours Worked per Week 40 Job FTE 1.0 Work Calendar Fiscal Job Category Student Services Benefits Eligible Yes - Full Benefits Rate of Pay $40,000 - $43,000 Compensation Type salary at 1.0 full-time equivalency (FTE) Grade 5 Career Stream and Level PC1 Job Family Academic Advising Job Function Student Services Type of criminal background check required: Name-based criminal background check (non-security sensitive) Number of Vacancies 3 Target Hire Date 7/17/2023 Expected End Date Contact Information for Candidates Grace Hurd
gbpatterson@arizona.edu
Open Date 5/18/2023 Open Until Filled Yes Documents Needed to Apply Resume and Cover Letter Special Instructions to Applicant Diversity Statement At the University of Arizona, we value our inclusive climate because we know that diversity in experiences and perspectives is vital to advancing innovation, critical thinking, solving complex problems, and creating an inclusive academic community. As a Hispanic-serving institution, we translate these values into action by seeking individuals who have experience and expertise working with diverse students, colleagues, and constituencies. Because we seek a workforce with a wide range of perspectives and experiences, we provide equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or genetic information. As an Employer of National Service, we also welcome alumni of AmeriCorps, Peace Corps, and other national service programs and others who will help us advance our Inclusive Excellence initiative aimed at creating a university that values student, staff and faculty engagement in addressing issues of diversity and inclusiveness. - Student Advising & Success Coaching:
About the company
95194 The University of Arizona is a public land-grant research university in Tucson, Arizona.