Tata Consultancy Services

Onsite Support Engineer


Pay$85000.00 - $105000.00 / year
LocationAtlanta/Georgia
Employment typeOther

This job is now closed

  • Job Description

      Req#: 360130
      Must Have Technical/Functional Skills
      Strong knowledge & hands-on experience on Cisco Network (Routing, Switching , Wireless)
      Working experience on Fortinet Firewalls/VPN client
      Understanding of daily operations and delivery processes
      Application / software installation and trouble shooting
      Knowledge / exposure to ticketing tools (Service Now)
      Strong troubleshooting Skills on network
      Experience Required 6-8 Yrs
      Roles & Responsibilities
      Lead Network to ensure service availability and Quality of Service as per the business requirements. experience with expert Knowledge in Cisco Routing and Switching technologies
      Good to have knowledge and experience on Software defined technologies such as Cisco ACI and SDN
      Must have expert knowledge in managing Multicast traffic
      Must have expert knowledge on BIG IP F5 (LTM, GTM)
      Have at least 8 years of experience in leading diverse team of technical members
      Must have expertise on Firewalls (any: Palo Alto, Cisco FTD & FMC, FortiGate/Forticlient etc.) & VPN setup/troubleshooting
      Very good working knowledge on BGP, OSPF, STP, Lan Switching, QoS, Multicast, Wireless, etc. and products experience on Nexus, ISR, ASR, Catalyst etc.
      Working Knowledge as well as implementation skills and troubleshooting skills on Cisco switches, Routers and Wireless
      Very good communication in Oral, Written & Presentation skills
      Should have experience in working with ITIL based processes framework, such as change management, problem management, incident management, etc. Customer management, Problem understanding, resolving, technical support, service request and Change Implementation experience
      Good diagnostic and troubleshooting skills on Routing and Switching
      Provides tier 3 support and assists with project implementation within the networking environment. Successful provisioning as well as supervision of, installation/configuration, operation, and maintenance of systems hardware, upgrades, RMA, OEM Coordination etc.
      Must have expert in creating HLD, LLD, Visio Diagrams related to infrastructure
      Good understanding of Bugs / Vulnerabilities remediation of Network Components.
      Stakeholder / Customer Management
      Product Certifications like , CCNA CCNP-R&S •
      Generic Managerial Skills Team Player


      Salary Range: $85,000-$105,000 a year

      TCS Employee Benefits Summary:
      Discretionary Annual Incentive.
      Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
      Family Support: Maternal & Parental Leaves.
      Insurance Options: Auto & Home Insurance, Identity Theft Protection.
      Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
      Time Off: Vacation, Time Off, Sick Leave & Holidays.
      Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

      #LI-SP1

  • About the company

      Tata Consultancy Services is an Indian multinational information technology services and consulting company headquartered in Mumbai, Maharashtra, India with its largest campus located in Chennai, Tamil Nadu, India.

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