• Job Description

  Req#: R0568297

  At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

  As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

  Job Summary:

  CVS is seeking an operational excellence leader for our Phoenix, AZ location . This role is responsible for being a key member of the team to lead and drive projects and culture to improve safety, quality, delivery, and productivity of the operations . The role will and be responsible for the continuous improvement and support improvement of the key KPIs at the facility . Some specific responsibilies will be maintaining labor management systems (LMS), lean implementation , and process design/improvement. Work to be the glue between operations, network optimization, and automation to drive a clear vision together to improve the value stream . R ole will be expected to travel 10% to other DCs.

  Key Responsibilities :

  • Safety – Responsible for identifying and improving safety at the site through use of technology, layout, improved ergonomics, and process.

  • Quality - Responsible for helping to deliver world class quality by supporting sites with problem solving techniques to get to root cause and problems are made visible to solve.

  • Delivery – This role will be responsible for delivering capacity improvements to the operations by identifying and executing kaizens to remove bottlenecks, increase storage density, and ultimately meet customer demand

  • Lean – This role will be looked at to be the site expert in lean manufacturing and will support the team in mentoring and approaches to meet business objectives . Supporting and leading kaizens, improving effectiveness of tier meetings, establishing /improving standard work, value stream mapping, creating a shared vision, implementing poke-yoke, and drive improvements to the material movement and storage at the site are some examples of work scope.

  • Data Engineering - Contribute or lead changes and projects related to data engineering adding data collection where not present. Translate data to information to aid in decision making and problem solving including but not limited to improved traceability, performance dashboards, performance reports, or andon /escalation systems at the site . Will strongly use data to support and drive process and performance management decision with the operations team . Responsible for maintaining standards to drive informed decision making.

  • Project Management – The individual will be responsible for planning and executing multiple projects at the same time and utilize good project management skills by managing risk, understanding critical path and dependencies to meet project goals on time.

  • Change Management – This individual and team will lead change at the sites and must work collaboratively with stakeholders, manage phase in / phase out of changes , have robust follow through on changes to ensure success . Be able to see opportunities for improvement, put together a financial business case and project plan to initiate the change.

  • Labor and Warehouse Management Systems – Will be the site owner or co-owner of engineered labor standards at the site ensuring accuracy and fairness of the standards . Withing the labor management system (LMS) and warehouse management system (WMS), will be responsible for updating configurations to optimize processes and labor standards.

  Required Qualifications:

  • 1+ years experience in a manufacturing or distribution center environment

  • Demonstrated success and experience in Lean Manufacturing Concepts and continuous improvement

  • WMS, ERP, MES, or LMS systems and database structure experience

  • Experience managing projects and very experienced in change management

  • Should be able to work with a multidisciplinary approach in problem solving and collaborating with both internal and external stakeholders

  • Strong analytical thinking and problem solving skills and working with data/reports.

  • Successful at managing multiple priorities and tasks

  • Knowledge of MS Office applications

  Preferred Qualifications:

  • 2+ years experience in a manufacturing or distribution center environment

  • 1 + years of demonstrated success and experience in Lean Manufacturing, Continuous Improvement, or Operational excellence in manufacturing or warehouse operation

  • 1 + years experience with Microsoft Azure Snowflake semantic modelling, SQL, and PowerBI

  • 1+ years experience in WMS, ERP, MES, or LMS systems and database structure

  • 1 + years of demonstrated success in managing projects

  • Certified in standards based time and motion study systems such as MOST and MTM

  • Six Sigma Green Belt Certified

  • Comfortable creating and presenting concepts within team of direct peers as well as senior level management

  • Experience working with a larger corporation and counterparts in other remote locations

  • Good verbal and written communications skills in English

  • Strong interpersonal & communication skills, self-motivated, customer oriented, multi-tasking, having stress management capability

  • Able to work independently and structurally, as a team player and under pressure.

  • Bachelor’s degree in Industrial Engineering, Manufacturing Engineering or related engineering/science field

  Education:

  Bachelor's Degree

  Anticipated Weekly Hours

  40

  Time Type

  Full time

  Pay Range

  The typical pay range for this role is:

  $46,988.00 - $102,000.00

  This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
  

  Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

  Great benefits for great people

  We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

  • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

  • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

  For more information, visit https://jobs.cvshealth.com/us/en/benefits

  We anticipate the application window for this opening will close on: 05/28/2025

  Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

• About the company

  At CVS Health, we share a clear purpose: helping people on their path to better health. Through our health services, plans and community pharmacists, we’re pioneering a bold new approach to total health. Making quality care more affordable, accessible, simple and seamless, to not only help people get well, but help them stay well in body, mind and spirit.

Notice