• Job Description

  Req#: 529282WD

  Line of Service

  Internal Firm Services

  Industry/Sector

  Not Applicable

  Specialism

  IFS - Information Technology (IT)

  Management Level

  Senior Associate

  Job Description & Summary

  A career in National Special Functions, within Internal Firm Services, will provide you with the opportunity to support service, sector, and market leaders deliver the unique PwC client experience to our clients. You’ll play an important part in continuously innovating and improving Firm operations so that we can continue to provide the highest quality of services to our current and prospective clients.
  
  Our Projects and Change Management team helps PwC deliver sustainable change by getting people to accept, adopt, and drive change. We drive, develop, and communicate plans that enables our people to execute and embrace lasting transformation by empowering them to change their behaviour focusing on critical things that drive successful results.

  Meaningful work you’ll be part of

  As an Operational Excellence, Senior Associate, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:

  • Establish credibility with prospective internal clients by demonstrating expertise in operational improvement, including Lean tools and techniques, and conducting Value Stream Mapping for identifying and eliminating waste

  • Support continuous improvement initiatives by promoting and embedding a culture of continuous improvement in organizations

  • Guide organizations through behavioral change journeys to maximize the return on investment from business transformation s

  • Utilize data tools to develop data models that provide valuable insights for informed decision-making at different organizational levels

  • Utilize collaboration tools to deliver workshops and presentations virtually, both on-site and remotely

  • Contribute to the production of high-quality deliverables within budget and timeline, ensuring buy-in from top management levels of client organizations

  • Develop and maintain strong relationships with decision-makers within our internal clients

  • Contribute to the development of program visions, roadmap development, and innovative approaches within the operational excellence community and broader Strategy & Transformation team

  • Continuously build internal relationships and enhance the PwC brand

  Experiences and skills you’ll use to solve

  • Proven commitment to diversity and inclusion, with experience working alongside diverse people and perspectives

  • Excellent verbal communication skills and ability to confidently present concepts

  • Experience in delivering continuous improvement and change engagements for clients

  • Familiarity with process re-engineering strategies such as Lean and Six Sigma

  • Proficiency in stakeholder engagement and communication using various techniques and media

  • Experience in virtual facilitation, design thinking, and co-creation, either internally or with clients

  • Self-motivated with a passion for client work and collaboration

  • Strong multitasking and ambiguity management skills

  • Willingness to adopt and lead new approaches to work, such as personas, journey mapping, and gamification

  • Curiosity, lifelong learning mindset, and high energy

  Why you’ll love PwC

  We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at: https://jobs-ca.pwc.com/ca/en/life-at-pwc

  The most connected firm through activity based working

  PwC Canada is committed to cultivating an inclusive, hybrid work environment - one that is collaborative, supportive and productive. We work in-person and virtually, as is best suited for our clients, teams and people . We want you to be intentional with your work, how you do it and where it’s done. PwC offices are hubs of connectivity and learning. We strongly encourage our people to prioritise in-person work, whether it’s in the office or at a client site. This means we expect you to be in-person (either with clients or in the office) at least half of your time. We know that hybrid work is all about balance, and capturing the benefits of in-person work is essential to your growth at the firm. Exact expectations for your team can be discussed with your interviewer.

  Education (if blank, degree and/or field of study not specified)

  Degrees/Field of Study required:

  Degrees/Field of Study preferred:

  Certifications (if blank, certifications not specified)

  Required Skills

  Optional Skills

  Desired Languages (If blank, desired languages not specified)

  Travel Requirements

  Not Specified

  Available for Work Visa Sponsorship?

  No

  Government Clearance Required?

  No

  Job Posting End Date

  At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We’re committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.

  We’re committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.

  To learn more about inclusion and diversity at PwC Canada: https://www.pwc.com/ca/en/about-us/diversity-inclusion.html. Be a part of The New Equation.

  Chez PwC Canada, notre atout le plus précieux, c’est notre personnel. Et c’est en apprenant les uns des autres que nous devenons plus forts. Nous avons à cœur de créer une communauté équitable et inclusive de professionnels de la résolution de problèmes, dans laquelle chacun se sent vraiment à sa place. Nous savons que l’expérience peut prendre diverses formes et, pour nous, donner confiance au public et résoudre des problèmes importants n’est possible que si notre milieu de travail reflète la diversité de la société dans laquelle nous vivons.

  Nous tenons à répondre à vos besoins tout au long du processus de demande d’emploi, d’entrevue et d’embauche. Si vous avez besoin de mesures d’adaptation pour être parfaitement à l’aise, faites-le-nous savoir à l’étape de la demande d’emploi.

  Pour en savoir plus sur l’inclusion et la diversité chez PwC Canada: https://www.pwc.com/ca/fr/about-us/diversity-inclusion.html. Faites partie de La Nouvelle équation.

• About the company

  PricewaterhouseCoopers is a multinational professional services network of firms headquartered in London, United Kingdom, operating as partnerships under the PwC brand.

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