NHS

Operational Senior Security Supervisor


Pay27,485.00 - 30,162.00 / year
LocationPreston/England
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: C9438-25-0370?language=en&page=413&sort=publicationDateDesc

      Job summary

      Are you a proactive and experienced security professional looking to take the next step in your career?

      We are recruiting for an Operational Senior Security Supervisor to lead and support the security team at Lancashire Teaching Hospitals.

      This critical role will ensure the delivery of safe, effective, and responsive security services across our hospital sites. You will work closely with the Security Management team and other key stakeholders to manage daily operations, respond to incidents, and maintain a secure environment for our patients, staff, and visitors.

      This is an excellent opportunity for an individual with strong leadership qualities, excellent communication skills, and a commitment to delivering high standards of safety and security across a busy NHS environment.

      You will have a professional and logical approach to your work, showing initiative and have a can-do attitude to achieve our vision to create a safe place to work, visit and stay.

      Main duties of the job

      You will support the security team in all aspects of their role by undertaking shop floor duties to lead the team and drive standards forward. You will assist with all administrative tasks within the operational security team, including managing staffing rotas, annual leave, sickness, and any other ad hoc duties as needed. You'll help promote the security strategy to ensure a safe environment for visitors and staff, while also developing and mentoring security officers through regular feedback and one-on-one support. Additionally, you will provide supervision, leadership, and support to the entire Trust security team, covering 24/7 operations across the primary hospital sites and any other Trust premises as required.

      This is a full time position, working contracted hours of 37.5 hours per week with a holiday allowance starting at 27 days plus an additional 8 bank holidays.

      You will be working at both Preston and Chorley Hospital sites, working a 4 on 4 off rotating shift pattern covering all operational hours across both sites when needed. This will include nights and weekends.

      Unsociable and weekend enhancement are paid when these are worked.

      As a band 4 officer working this pattern, you will be expected to obtain earnings of up to £36k with the opportunity for working over time on an ad hoc basis.

      About us

      We have 10000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria.

      Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.

      You'll have access to varied development opportunities, learn new skills, meet fab people & do things you'd never have done.

      You'll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care and enhancing their experience which means your role is pivotal and something really to be proud of.

      Details

      Date posted

      28 July 2025

      Pay scheme

      Agenda for change

      Band

      Band 4

      Salary

      £27,485 to £30,162 a year Per Annum, Pro Rata

      Contract

      Permanent

      Working pattern

      Full-time

      Reference number

      438-PB2839-A

      Job locations

      Royal Preston Hospital

      Sharoe Green Lane

      Preston

      PR2 9HT


      Job description

      Job responsibilities

      Delivering the Service - on a daily basis the post holder will be required to identify and respond to user needs and to solve problems/complaints as and when they arise. This will require effective liaison with other staff groups, particularly clinical and actively seek constructive feedback on service provision.

      In managing the Security team the Senior Supervisors role covers a range of services including:-

      If (or when) required, to ensure that control and restraint techniques as detailed in the approved training to fulfil the duties and responsibilities are appropriately applied.

      Ensuring that complaints of crime from patients/visitors and staff are logged and recorded. Carry out investigations when required of any loss or breaches of security and report to Manager as necessary.

      Use of several computerised (or any other) systems in relation to Security and Car Parking.

      Fully complete, monitor and ensure the Trust Security staffing rotas are adequately staffed to ensure smooth operation compliance and are within budget restrictions.

      Report any untoward incidents concerning members of staff to the Deputy Security Manager Operational Security Manager

      Report & Log any criminal acts to the Police and the Deputy Security Manager Operational Security Manger

      Respond as required to fire alarm activations as per Standard Operating Procedures, including stand down protocols for fire service and liaise with other Trust staff on a site wide basis.

      Provide emergency assistance to all staff as required.

      To successfully complete mandatory and annual training directives as required by the Trust to ensure personal standards are maintained.

      Ensure that all staff maintains their security mandatory and annual training directives as required by the Trust to ensure personal standards are maintained

      In supervising and managing the Security Hub activity and services the post holder should ensure that Security Officers:-

      Monitor all security Hub functions and where necessary assume control of incidents as a control authority during incidents until such time as the incident is resolved.

      Monitor fire protection system(s) and take responsibility for the coordination of the security team & supervisors during fire alarm activations as per Standard Operating Procedures.

      Monitoring and report any faults of door access systems (G4S based software) ensuring access and security systems are working.

      Monitoring all Data downloads/ as required in line with directives of the Trust and in line with the Data Protection Act 2018, Trust Policy and Standard Operating Procedures.

      Monitor the Administration and production of door access cards.

      Manage the Trust Safeguarding/CCTV system in accordance with the Data Protection Act 1998, (GDRP) including downloading CCTV footage for evidence for police

      Job description

      Job responsibilities

      Delivering the Service - on a daily basis the post holder will be required to identify and respond to user needs and to solve problems/complaints as and when they arise. This will require effective liaison with other staff groups, particularly clinical and actively seek constructive feedback on service provision.

      In managing the Security team the Senior Supervisors role covers a range of services including:-

      If (or when) required, to ensure that control and restraint techniques as detailed in the approved training to fulfil the duties and responsibilities are appropriately applied.

      Ensuring that complaints of crime from patients/visitors and staff are logged and recorded. Carry out investigations when required of any loss or breaches of security and report to Manager as necessary.

      Use of several computerised (or any other) systems in relation to Security and Car Parking.

      Fully complete, monitor and ensure the Trust Security staffing rotas are adequately staffed to ensure smooth operation compliance and are within budget restrictions.

      Report any untoward incidents concerning members of staff to the Deputy Security Manager Operational Security Manager

      Report & Log any criminal acts to the Police and the Deputy Security Manager Operational Security Manger

      Respond as required to fire alarm activations as per Standard Operating Procedures, including stand down protocols for fire service and liaise with other Trust staff on a site wide basis.

      Provide emergency assistance to all staff as required.

      To successfully complete mandatory and annual training directives as required by the Trust to ensure personal standards are maintained.

      Ensure that all staff maintains their security mandatory and annual training directives as required by the Trust to ensure personal standards are maintained

      In supervising and managing the Security Hub activity and services the post holder should ensure that Security Officers:-

      Monitor all security Hub functions and where necessary assume control of incidents as a control authority during incidents until such time as the incident is resolved.

      Monitor fire protection system(s) and take responsibility for the coordination of the security team & supervisors during fire alarm activations as per Standard Operating Procedures.

      Monitoring and report any faults of door access systems (G4S based software) ensuring access and security systems are working.

      Monitoring all Data downloads/ as required in line with directives of the Trust and in line with the Data Protection Act 2018, Trust Policy and Standard Operating Procedures.

      Monitor the Administration and production of door access cards.

      Manage the Trust Safeguarding/CCTV system in accordance with the Data Protection Act 1998, (GDRP) including downloading CCTV footage for evidence for police

      Person Specification

      Qualifications & Education

      Essential

      • General education including numeracy and literacy

      Desirable

      • NVQ 1 in security or other equivalent security qualifications
      • SIA License or relevant equivalent qualifications
      • Supervision/Management qualification
      • Full UK Driving License

      Knowledge & Experience

      Essential

      • Customer service experience
      • Supervision/Management of a team
      • Experience working as part of a team
      • Administrate experience

      Desirable

      • Public service Experience
      • Security experience
      • NHS experience
      Person Specification

      Qualifications & Education

      Essential

      • General education including numeracy and literacy

      Desirable

      • NVQ 1 in security or other equivalent security qualifications
      • SIA License or relevant equivalent qualifications
      • Supervision/Management qualification
      • Full UK Driving License

      Knowledge & Experience

      Essential

      • Customer service experience
      • Supervision/Management of a team
      • Experience working as part of a team
      • Administrate experience

      Desirable

      • Public service Experience
      • Security experience
      • NHS experience

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      Employer details

      Employer name

      Lancashire Teaching Hospitals NHS Foundation Trust

      Address

      Royal Preston Hospital

      Sharoe Green Lane

      Preston

      PR2 9HT


      Employer's website

      https://www.lancsteachinghospitals.nhs.uk/ (Opens in a new tab)

      Employer details

      Employer name

      Lancashire Teaching Hospitals NHS Foundation Trust

      Address

      Royal Preston Hospital

      Sharoe Green Lane

      Preston

      PR2 9HT


      Employer's website

      https://www.lancsteachinghospitals.nhs.uk/ (Opens in a new tab)

  • About the company

      National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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