• Job Description

  Req#: 834094300
  The position advertised has been exempted from the federal civilian hiring freeze. The heart and soul of the FBI is in the investigative work employees perform to prevent, disrupt, and mitigate threats. The Operational Support Technician (OST) is the key support to Agents and Intelligence Analysts. OSTs have an integral role in operations and make an immediate impact by performing a wide range of support functions.
  
  Duties
  
  
  
  
  Requirements
  
  
  
  
  Qualifications
  
  
  GS 05: Applicant must possess at least one (1) year of specialized experience equivalent to the GS 04 grade level. SE is defined as follows:
  • Performed clerical support functions for an office.
  • Operated telecommunications equipment such as phone, radio, computer, fax, etc., to provide assistance.
  • Utilized computers to type documents and/or forms.
  GS 06: Applicant must possess at least one (1) year of specialized experience equivalent to the GS 05 grade level. SE is defined as follows:
  • Created and maintained records and files in accordance with policies and procedures.
  • Utilized computers to type documents and/or forms.
  • Communicated with internal staff and/or outside entities to obtain and/or provide information.
  GS 07: Applicant must possess at least one (1) year of specialized experience equivalent to the GS 06 grade level. SE is defined as follows:
  • Created, maintained, and disposed of records and files in accordance with policies and procedures.
  • Retrieved information/data from a variety of databases.
  • Communicated with internal staff and outside entities to obtain, verify, and provide information.
  • Conducted physical security checks of the premises and/or took security measures to protect sensitive information.
  GS 08: Applicant must possess at least one (1) year of specialized experience equivalent to the GS 07 grade level. SE is defined as follows:
  • Created, maintained, and disposed of records and files in accordance with policies and procedures.
  • Manipulated automated information systems to retrieve information from a variety of databases and recommended changes or improvements to enhance database(s).
  • Initiated and maintained liaison with internal and external sources to obtain, verify, and provide information; and, provided assistance to those seeking immediate help.
  • Conducted physical security checks of the premises and ensured sensitive information was protected and secured.
  • Performed audits of records and resolved discrepancies or omissions; revised previously entered information to ensure consistency, accuracy, and conformance to policies.

• About the company

  The United States Department of Justice, also known as the Justice Department, is a federal executive department of the United States government responsible for the enforcement of the law and administration of justice in the United States. It is equivalent to the justice or interior ministries of other countries. The department was formed in 1870 during the Ulysses S. Grant administration, and administers several federal law enforcement agencies, including the U.S. Marshals Service, the Federal Bureau of Investigation, the Bureau of Alcohol, Tobacco, Firearms and Explosives, and the Drug Enforcement Administration. The DOJ is responsible for investigating instances of financial fraud, representing the U.S. government in legal matters, and running the federal prison system. The department is also responsible for reviewing the conduct of local law enforcement as directed by the Violent Crime Control and Law Enforcement Act of 1994.

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