U.S. Department of Justice

Operational Support Technician


Pay$33878.00 - $60416.00 / year
LocationWashington/District Of Columbia
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 778966300
      The heart and soul of the FBI is in the investigative work employees perform to prevent, disrupt, and mitigate threats. The Operational Support Technician (OST) is the key support to Agents and Intelligence Analysts. OSTs have an integral role in operations and make an immediate impact by performing a wide range of support functions. The OST is an FBI entry level role offering many career path opportunities and professional growth.

      Duties



      Requirements



      Qualifications



      GS 5: Applicant must possess at least one (1) year of specialized experience equivalent to the GS 4 grade level. SE is defined as follows:
      • Performed clerical support functions for an office.
      • Operated telecommunications equipment to provide assistance.
      • Received, screened, processed, and/or delivered mail and packages.
      • Utilized computer hardware and software to type documents and/or forms.
      GS 6: Applicant must possess at least one (1) year of specialized experience equivalent to the GS 5 grade level. SE is defined as follows:
      • Performed clerical support functions for an office.
      • Utilized computer hardware and software to type documents and/or forms.
      • Created and maintained records and files in accordance with records management procedures.
      • Maintained contact with internal staff and/or outside entities to obtain and/or relay information.
      • Maintained and updated administrative files and records.
      GS 7: Applicant must possess at least one (1) year of specialized experience equivalent to the GS 6 grade level. SE is defined as follows:
      • Performed support work associated with investigative operations and/or administrative activities.
      • Created, maintained and disposed of records and files in accordance with records management procedures.
      • Performed audits of records on a regular basis to correct errors.
      • Manipulated automated information systems to perform duties associated with the retrieval of information from a variety of databases.
      • Conducted physical security checks of the premises; and or/security measures to protect sensitive information.
      • Maintained contact with internal staff and outside entities to obtain, verify and relay information.
      GS 8: Applicant must possess at least one (1) year of specialized experience equivalent to the GS 7 grade level. SE is defined as follows:
      • Performed support work associated with administrative and investigative activities and operations.
      • Created, maintained and disposed of records and files in accordance with records management procedures.
      • Performed audits of records on a regular basis to correct errors.
      • Manipulated automated information systems to perform duties associated with the retrieval of information from a variety of databases.
      • Resolved discrepancies or omissions, and revised previously entered information to ensure consistency, accuracy, and conformance to policies.
      • Recommended changes or improvements to enhance database(s).
      • Initiated and maintained liaison with internal and external sources to gather or relay information, and provided assistance to those seeking immediate help.
  • About the company

      The United States Department of Justice, also known as the Justice Department, is a federal executive department of the United States government responsible for the enforcement of the law and administration of justice in the United States. It is equivalent to the justice or interior ministries of other countries. The department was formed in 1870 during the Ulysses S. Grant administration, and administers several federal law enforcement agencies, including the U.S. Marshals Service, the Federal Bureau of Investigation, the Bureau of Alcohol, Tobacco, Firearms and Explosives, and the Drug Enforcement Administration. The DOJ is responsible for investigating instances of financial fraud, representing the U.S. government in legal matters, and running the federal prison system. The department is also responsible for reviewing the conduct of local law enforcement as directed by the Violent Crime Control and Law Enforcement Act of 1994.