As a leading provider of insurance and reinsurance with worldwide operations and employees in Bermuda, U.S., U.K., Continental Europe and Asia, we recognize that our success is derived directly from those who matter the most: our people. At Sompo International, our values of integrity, collaboration, agility, execution and excellence underpin our culture and our commitment to providing an employee experience that attracts and engages the best talent in the industry. As we continue to grow, we strive to find diverse, innovative and driven professionals to join our teams and offer a broad range of career and development opportunities at all levels, in multiple business areas, in each of our locations throughout the world. Our compensation and benefits programs are market driven and competitive, with excellent family friendly policies and flexible working provisions.

Job Description

We are seeking an Operations Analyst for our Insurance Operations team in our Charlotte, NC office. The role is responsible for providing operational support for our underwriting teams in our North America region. The Operations Analyst will be part of a team that handles processes such as renewal preparation, preparation of required policy notices and filings, new system conversion, and various other underwriting and operational support activities.

Duties and Responsibilities:

• Provide technical and administrative support to underwriting units including but not limited to renewal policy preparation, and various policy notices
• Review, order, and set-up miscellaneous reports needed in the rating and underwriting process
• Set up ImageRight and Shared Drive Files/Folders
• Prepare Workers’ Compensation posting notices for various states
• Generate New Business Policy Number assignments
• Compile data utilizing various sources and tools; investigate data quality issues
• Communicate with underwriting assistants, underwriters, managers, and brokers in a clear and concise manner.
• Train contingent workers and vendors on processes
• Gather necessary underwriting information/documentation for state specific and financial audit requests
• Follow best practices and support continuous improvement
• Other duties and responsibilities as assigned by Operations management

Qualifications needed:

• 1+ years of experience in an Underwriting Support or other Insurance Support position
• Experienced with Microsoft Word, Excel, ImageRight
• Experience with Guidewire, Cognos and/or other insurance systems a plus
• Equivalent experience preferred but not required.
• Strong time management skills and attention to detail
• Highly organized with ability to handle competing priorities
• Ability to adjust to a changing work environment and look for better ways of working
• Ability to work closely within a team structure

At Sompo International, we recognize that the talent, skills, and commitment of our employees drive our success. This is why we offer competitive, high-quality compensation and benefit programs to eligible employees.

Our compensation program is built on a foundation that promotes a pay-for-performance culture, resulting in higher incentive awards, on average, when the Company does well and lower incentive awards when the Company underperforms. The total compensation opportunity for all regular, full-time employees is a combination of base salary and incentives that gets adjusted upfront based on overall Company performance with final awards based on individual performance.

We continuously evaluate and update our benefit programs to ensure that our plans remain competitive and meet the needs of our employees and their dependents. Below is a summary of our current comprehensive U.S. benefit programs:

• Two medical plans to choose from, including a Traditional PPO & a Consumer Driven Health Plan with a Health Savings account providing a competitive employer contribution.
• Pharmacy benefits with mail order options.
• Dental benefits including orthodontia benefits for adults and children.

• Vision benefits.
• Health Care & Dependent Care Flexible Spending Accounts.
• Company-paid Life & AD&D benefits, including the option to purchase Supplemental life coverage for employee, spouse & children.
• Company-paid Disability benefits with very competitive salary continuation payments.
• 401(k) Retirement Savings Plan with competitive employer contributions.
• Competitive paid-time-off programs, including company-paid holidays.
• Competitive Parental Leave Benefits & Adoption Assistance program
• Employee Assistance Program
• Tax-Free Commuter Benefit
• Tuition Reimbursement & Professional Qualification benefits

Sompo International is an equal opportunity employer committed to a diverse workforce. M/F/D/V

Visit our website at www.sompo-intl.com