• Job Description

  Req#: 25-27990
  Operations & Client Services Analyst (1404575)
  Location : Plano, TX 75024
  Duration : 6 Months
  Pay rate : 26.71
  Schedule : Hours will be 8:00am – 5:00pm (PST).
  
  Requirements:Notes:
  · Location: The location can be either Henderson (NV) or Plano. Hours will be 8:00am – 5:00pm (PST).
  · First couple of weeks (for training) – Plano location only.
  · Per the bank's "in the office” calendar (currently 3 days a month required but subject to change) plus as requested by the business needs
  · Interview Process: Approximately 2 rounds of MS Teams Video.
  
  The following functions/accountabilities are essential for all jobs:
  · Work collaboratively with team members
  · Meet performance expectations
  · Ability to maintain regular and predictable attendance to support team and business objectives.
  · Ability to prioritize tasks and multitask under pressure.
  · Ability to manage various types of internal and external communications professionally.
  · Capability to work flexible hours, which may include day, evening and weekend hours.
  · Ability to craft communications based on the audience to ensure high quality customer service.
  · Ability to determine action items to obtain a desired end result.
  · Other related functions/accountabilities may be assigned as necessary
  · This position will be responsible to fulfill both client and Regional Bank Product Mangers' requests such as account maintenance, online banking trouble shooting and resolution, deposit application processing, issue and complaint tracking/resolution, etc.
  · Most of the responsibility or daily task includes : Processing deposit applications, Loan modification processing, Data Entry Accuracy, Sending out disclosures, Strong customer service and communication skills.
  · Banking /Finance background required.
  
  Requirements:Notes:
  · Location: The location can be either Henderson (NV) or Plano. Hours will be 8:00am – 5:00pm (PST).
  · First couple of weeks (for training) – Plano location only.
  · Per the bank's "in the office” calendar (currently 3 days a month required but subject to change) plus as requested by the business needs
  · Interview Process: Approximately 2 rounds of MS Teams Video.
  
  
  Qualifications/ What you bring (Must Haves) – Highlight Top 3-5 skills
  Qualifications:
  
  · 2-5 years relevant work experience in banking/finance industry (Banking and/or mortgage lending).
  · An orientation toward being a team player and providing extraordinary service while furthering the Toyota Financial Savings Bank culture and values.
  · Ability to anticipate, recognize and meet the needs of clients.
  · Excellent verbal and written communication skills
  · Ability to use time and resources efficiently in order to accomplish tasks.
  · Personal organization and the ability to prioritize as well as multi-task.
  · Experience seeking to improve and develop new process and ideas related to daily tasks.
  · High School Education - Minimum.
  
  #TB_EN
  

• About the company

  Founded in 2002, TalentBurst is the national leader staffing supplier to large MSP contingent workforce programs. Through our 4 delivery centers in Boston, San Francisco, Miami and Gurgaon, India we support 90 Fortune 500 customers every week filling I...

Notice