• Job Description

  Req#: 6806

  Overview

  Join us and be part of a mission-driven, independent publisher. You’ll work with a diverse group of people who share a passion for empowering researchers, educators, and institutions to shape the future.

  About Sage:

  Sage is a global academic publisher of books, journals, and library resources with a growing range of technologies to enable discovery, access, and engagement. Believing that research and education are critical in shaping society, Sara Miller McCune founded Sage in 1965. Today, we are controlled by a group of trustees charged with maintaining our independence and mission indefinitely.

  Our guaranteed independence means we’re free to:

  • Do more – supporting an equitable academic future, furthering disciplines that drive social change, and helping social and behavioural science make an impact
  • Work together – building lasting relationships, championing diverse perspectives, and co-creating resources to transform teaching and learning

  • Think long-term – experimenting, taking risks, and investing in new ideas

  About our Team:

  • Open Access Operations offers an alternative route into publishing, welcoming candidates from diverse backgrounds who may not have followed the traditional university to editorial pipeline
  • We play a central operational role in the business functions, supporting the mission to double Open Access publishing output by 2027
  • We are responsible for making the systems and processes work for authors and institutions to publish their research Open Access, working closely with Editorial, Production and Technology teams to achieve this
  • Through system administration, process design and a responsive service to authors we aim to create a frictionless process for articles being published Open Access
  • We have team members in London and Dehradun, India fulfilling Operations Assistant and Customer Service Executive roles respectively. There is close collaboration between the roles to ensure that knowledge is shared so that we are providing the best possible service to customers
  • We offer a friendly, global team with a collaborative learning environment, and potential opportunities for international travel to support Open Access at Sage

  Essential Job Functions & Responsibilities

  About our Team:

  • Open Access Operations offers an alternative route into publishing, welcoming candidates from diverse backgrounds who may not have followed the traditional university to editorial pipeline
  • We play a central operational role in the business functions, supporting the mission to double Open Access publishing output by 2027
  • We are responsible for making the systems and processes work for authors and institutions to publish their research Open Access, working closely with Editorial, Production and Technology teams to achieve this
  • Through system administration, process design and a responsive service to authors we aim to create a frictionless process for articles being published Open Access
  • We have team members in London and Dehradun, India fulfilling Operations Assistant and Customer Service Executive roles respectively. There is close collaboration between the roles to ensure that knowledge is shared so that we are providing the best possible service to customers
  • We offer a friendly, global team with a collaborative learning environment, and potential opportunities for international travel to support Open Access at Sage

  Qualifications & Education

  Could you be our new Operations Assistant? Are you?

  • Skilled at problem-solving and able to apply this to identifying and resolving system issues and improving processes?
  • Able to demonstrate strong administrative and organisational skills, derived from excellent attention to detail?
  • A conscientious and curious person who can work well in a collaborative team environment?
  • Able to prioritise ongoing tasks and projects while also reacting quickly to situations which require immediate action as they emerge?
  • Confident in the use of the Microsoft Office suite of products and able to perform basic levels of data preparation and analysis?
  • Experienced in identifying trends and opportunities to help make data-driven decisions and recommendations?
  • Motivated to learn quickly with a continuous improvement mindset and willing to support the development of others?

  Caveat

  Overview of benefits: • 25 days holiday excluding bank holidays full-time/pro-rated for part-time roles • 2 additional ’floating days’ of personal leave, in recognition that each of us has cultural, religious, or family commitments that fall at times when the company is not closed. • Life assurance • Income protection • Access to Sage books and journals • Tuition scheme and support for pursuing professional qualifications • Hybrid working arrangements - In office 20% of contracted hours. We work flexibly and most staff can choose to work from home for up to 80% of their contracted hours. Other benefits, which may change include: • Variety of snacks and beverages available in the office • Home working allowance • Travel insurance • Healthy lifestyle reimbursement • Access to the Company doctor • Access to Company loans (season ticket loan, rental deposit loan, cycle loan) • Anniversary trip If you have a disability and you need any support during the application process, please contact humanresources@sagepub.co.uk. All qualified applicants are encouraged to apply. A cover letter is important to us, this offers the hiring manager valuable insights into how your skill set aligns with the role, what unique contributions you can bring to the team and why you are interested in this position. Therefore, when applying for this role online, please upload your cover letter and CV as one document. Applications without a cover letter may regrettably not be reviewed.

• About the company

Notice