• Job Description

  Req#: R017415

  Thank you for considering a career at Ensemble Health Partners!

  Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

  Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference

  The Opportunity:

  Job Description

  In general, this position will be responsible for the following:

  • Support the team responsible for implementing best practice Epic strategy across both operations and IT
  • Manage projects and tasks associated with Epic Optimization
  • Learn Epic to be able to organize and triage Epic build changes

  Work with Revenue Cycle leaders on prioritizing projects in areas such as the following:

  • Denial reduction
  • DNFB/CFB reduction
  • Late charge reduction
  • Registration accuracy
  • Scheduling accuracy
  • Authorization capture
  • Coding accuracy

  Overall productivity improvement

  Project Management/Follow Up/Task Organization:

  • Works collaboratively with revenue cycle leadership and the Epic Optimization to establish Epic Optimization priorities.
  • Develops, with participation of revenue cycle leadership and IT, project plans and timelines for large performance improvement projects
  • Tracks status of projects and follows up when tasks are not completed
  • Escalates concerns to leadership. Monitors key performance indicators and tracks return on investment

  System Build and Support:

  • Obtains Epic certification and keeps up with continuing education requirements
  • Takes initiative to understand Epic functionality and how operations can leverage Epic to drive performance
  • Participates in Integrated and User Acceptance Testing

  Education:

  • Assists the education department in the development of training materials, curriculum and tip sheets related to Epic.
  • Performs direct observations in operational areas and makes note of any areas of educational opportunity.
  • Supports revenue cycle leadership in any Epic certification processes.
  • Strives to educate revenue cycle leadership in practical Epic system knowledge to build expertise in operations.

  New Business Support:

  • Assists with assessments by documenting and organizing findings.
  • Assists in development of materials to support sales, including marketing materials.

  Communication and Documentation:

  • Produces high-quality materials for internal and external use.
  • Uses Microsoft tools to develop and update status reports regularly.
  • Assists in development of weekly/monthly status reports of projects and ensures agreed upon timelines are met.

  Required Minimum Education:

  4 year/ Bachelors Degree

  Preferred Education:

  4 year/ Bachelors Degree

  Licensure/Certification Required:

  Must obtain Epic Administrator Certification within first six months of employment. Must pass the Certified Revenue Cycle Representative Examination offered through Healthcare Financial Management Association within 6 months of hire, unless already certified.

  Minimum Years and Type of Experience:

  1-2 years of job experience in Epic revenue cycle functions, in either PB, HB or Patient Access

  Other Knowledge, Skills and Abilities Required:

  While we do not expect this position to require 100% travel, we do expect that the coordinator will need to travel periodically. For this reason, the coordinator should be available to travel up to 50%.

  Other Knowledge, Skills and Abilities Preferred:

  Extensive experience with Microsoft products, including Excel, PowerPoint, Word, and Outlook. Working knowledge of the hospital revenue cycle operations

  Join an award-winning company

  Three-time winner of “Best in KLAS” 2020-2022

  2022 Top Workplaces Healthcare Industry Award

  2022 Top Workplaces USA Award

  2022 Top Workplaces Culture Excellence Awards

  • Innovation

  • Work-Life Flexibility

  • Leadership

  • Purpose + Values

  Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:

  • Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
  • Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
  • Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
  • Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.

  Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories.

  Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact TA@ensemblehp.com.

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• About the company

  Ensemble Health Partners is the leading revenue cycle management company for hospitals. We build relationships & find the best solutions to your challenges.

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