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Job Description
- Req#: R219340
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on client satisfaction and member experience
- Flexible work arrangements available
- Comprehensive benefits package
What to Expect (Job Responsibilities):
- Provide phone coverage for incoming and outgoing calls, ensuring calls are directed to the appropriate staff members
- Acquire knowledge and proficiency in healthcare resources to effectively assist members and clients
- Resolve customer service issues and healthcare network problems to ensure client satisfaction
- Assist with on-site client orientation and business conferences
- Perform office duties such as copying, collating, mailings, filing, and managing records
What is Required (Qualifications):
- Must be available and punctual for scheduled work shifts
- Minimum educational requirement: High School Diploma or GED
- Completion of mandatory training programs, including HIPAA Privacy Course and HIPAA Security Course
- Exceptional phone and listening skills
- Strong written and verbal communication skills
How to Stand Out (Preferred Qualifications):
- 0-2 years of experience in a customer service role within a healthcare-related service
- Familiarity with healthcare regulations and compliance standards
- Experience with electronic health records (EHR) systems
#HealthcareServices #CustomerService #CareerOpportunity #FlexibleWork #TrainingProvided
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
U-Haul is an American moving equipment and storage rental company, based in Phoenix, Arizona, that has been in operation since 1945. U-Haul is the largest installer of permanent trailer hitches in the automotive aftermarket industry and is the largest retailer of propane in the U.S.
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