This job is now closed
Job Description
- Req#: ATCI-4364104-S1705432
Project Role : Operations Engineer
Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement.
Must have skills : Microsoft Teams Infrastructure
Good to have skills : Microsoft 365, Microsoft Exchange Online
Minimum 3 year(s) of experience is required
Educational Qualification : Btech Education Qualification Azure Cloud Certification
Summary: As an Operations Engineer for Cloud Migration & Implementation, you will be responsible for supporting the operations and managing delivery for production systems and services based on operational requirements and service agreement. Your typical day will involve working with Microsoft Teams Infrastructure and ensuring smooth operations of the systems and services. Roles & Responsibilities: - Manage and support the operations of production systems and services based on operational requirements and service agreement. - Ensure smooth operations of Microsoft Teams Infrastructure and troubleshoot any issues that arise. - Collaborate with cross-functional teams to ensure timely delivery of services and systems. - Provide technical support to end-users and resolve any issues related to Microsoft Teams Infrastructure. - Maintain documentation of systems and services and ensure compliance with security policies and procedures. Professional & Technical Skills: - Must To Have Skills: Experience in Microsoft Teams Infrastructure. - Good To Have Skills: Experience in Microsoft Exchange Online and Microsoft 365. - Strong understanding of cloud migration and implementation. - Experience in managing and supporting production systems and services. - Excellent troubleshooting and problem-solving skills. - Good understanding of security policies and procedures. Provide L2/L3 level support on Microsoft Skype for Business 2015/2019 and MS Teams along with SFB Online. • Advanced troubleshooting skills with Microsoft debugging tools for MS Teams and Skype for Business online. Extensive knowledge of SFB online and Teams • Extensive knowledge on Enterprise Voice deployments • Good Knowledge on Skype telephony and conferencing devices • Good level of knowledge on networking including firewalls, dmz, WAN technologies, LAN and VLAN • Adequate knowledge of Active Directory Services and Site Topologies • Extensive knowledge on AAD connect and ADFS. • Extensive knowledge on sizing and designing and architecting SFB Online and teams Deep level troubleshooting skills on complex issues with SFB systems • Extensive knowledge on deploying EV with market leading VOIP systems like Avaya/Cisco/ Yealinc. • Expertise in designing, implementing and support transition from legacy PBX to modern UC platform such as Microsoft Teams. • Experience in deployment of Microsoft Teams Cloud Voice, Microsoft Teams Rooms, Skype/Teams phones and devices. • Experience in troubleshooting issues involving but not limited to with messaging, meetings with audio/video conferencing, Cloud Voice, and Audio-Conferencing services. • Research and assist in integration of 3rdparty apps with Microsoft Teams. • Deep knowledge of Microsoft Office 365services. • Knowledge of networking concepts, • Basic knowledge of PowerShell. •Usage of Call Analytics and CQD to diagnose and overcome complex quality issues. Build reports on Microsoft Teams Usage and adoption. Certifications in Office 365 and/or in Unified Communications would be preferred • Knowledge of Skype for Business on-premises would be an added benefit. Additional Information: - The candidate should have a minimum of 3 years of experience in Microsoft Teams Infrastructure. - The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of managing and supporting production systems and services. - This position is based at our Hyderabad office. Btech Education Qualification Azure Cloud CertificationEqual Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.
About the company
Accenture plc is an Irish-domiciled multinational company that provides consulting and processing services.
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.