• Job Description

  Req#: R81107

  Do you enjoy working with innovative research
  technology?
  

  Would you like to be part of a team that creates
  solutions for our customers?
  

  About our Team
  

  LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case.
  
  About the Role
  

  As an Operation Engineer, you'll maintain and optimize production infrastructure, design automation scripts, troubleshoot technical issues, and ensure service continuity.

  At RELX, we are committed to advancing gender diversity within the technology sector and supporting greater representation of women in tech. To further this commitment, RELX has implemented the following initiatives:
  
  Women in Technology (WiT) Mentoring Program: This program is tailored to enhance career development for female talent in tech roles across all our businesses.

  • Women’s Network Forum: We offer dedicated forums that foster community, mentorship, and professional growth for women.
  • Inspiring Future Talent: We actively engage with schools, hosting events to inspire young females to consider and pursue careers in technology.

  Responsibilities
  

  • Designing and implementing system automation scripts and tools
  • Assisting with troubleshooting and resolving basic technical issues
  • Maintaining service continuity and carrying out necessary automation
  • Monitoring and maintaining critical infrastructure for high availability and performance
  • Investigating and diagnosing operational problems and implementing corrective actions
  • Utilizing data analytics to monitor system performance and inform decision-making
  • Understanding critical issues and local business needs
  • Developing new solutions and proposing ideas to improve tools and processes

  
  Requirements
  

  • Cultivate a growth and continuous improvement mindset
  • Be customer service oriented with essential rigor and curiosity
  • Be proficient in a scripting language such as bash/powershell/python
  • Be able to work with databases (simple SQL queries) or XML content
  • Be capable of implementing quality controls with scripting or Postman
  • Have the ability to automate processes
  • Be open to collaboration with other data science and data engineer teams
  • Be willing to work in an agile methodology environment

  
  Work in a way that works for you
  

  We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
  

  • Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

  
  Working for you
  

  We know that your well-being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
  

  • Medical Aid
  • Retirement Plan inclusive of Risk Benefits (Disability, Critical Illness, Life Cover & Funeral Cover)
  • Modern family benefits, including adoption and surrogacy
  • Study Leave

  
  About the Business
  

  LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
  

  LexisNexis, a division of RELX, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.

  Please read our Candidate Privacy Policy.

• About the company

  LexisNexis is a corporation that sells data analytics products and various databases that are accessed through online portals, including portals for computer-assisted legal research, newspaper search, and consumer information.

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