• Job Description

  Req#: 25-37106
  
  Job Description:
  
  Pay Range: $57.06hr - $62.06hr
  Experience:
  • 2-3+ years of experience, with a background in data analytics and/or project management within operations.
  • Experience developing custom organizational systems to drive time-sensitive work forward.
  • Proficient in Google Suite applications.
  • Experience with Airtable, SQL, and Salesforce CRM is a plus.
  • Expertise with Excel and Google Sheets.
  • Able to work in a fast-paced environment under constant deadlines.
  Responsibilities:
  • Engage in high-subjectivity and complex curation and review tasks on a daily basis.
  • Accurately and thoroughly document individual decisions and considerations using various internal and third-party tools, including Airtable and GSuite.
  • Analyze and organize survey feedback from client’s experiences and services initiatives to extract meaningful insights for operational improvements.
  • Synthesize data to produce actionable recommendations, focusing on enhancing host and guest experiences.
  • Design and implement efficient workflows to support ongoing operational needs and ensure process optimization across teams.
  • Coordinate with Account Managers to facilitate issue resolution and ensure seamless collaboration between stakeholders.
  • Manage closing feedback loops with hosts to improve engagement, satisfaction, and alignment with client’s quality standards.
  • Partner with cross-functional teams to ensure new processes are properly documented and integrated into existing workflows.
  • Track and manage progress on operational initiatives, responding to findings from post-rollout monitoring efforts.
  • Support ongoing bug management and resolution processes post-deployment to ensure operational continuity.
  • Maintain detailed records of operational workflows and outcomes, ensuring transparency and accountability across departments.
  Skills:
  • Exceptional organizational skills.
  • Solution-focused with excellent prioritization, multitasking, and time management skills.
  • Positive, team-oriented mindset with a passion for hospitality and creating welcoming experiences for a global audience.
  Qualification And Education:
  • Bachelor’s degree or equivalent.
  
  

• About the company

  We are a team of technical visionaries who joined forces to form a company that would gather the best and brightest talent in the world. The company uses this talent to help other organizations fulfill their technological dreams and goals and make them a reality. Welcome to Cynet Systems Inc. – a premier staffing and recruiting company – a nationally and locally certified diversity firm.

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