• Job Description

  Req#: A2962-25-0006?language=en&page=997&sort=publicationDateDesc

  Job summary

  We have an innovative opportunity in helping deliver the merger of two practices as this offers an opportunity to shape the new practice and therefore the role.

  Therefore we are looking for a manager with proven experience of Primary Care to help support and shape the direction and teams. You will be part of the management team and be required to be visible in the practice to support the operations delivery with your drive to succeed whilst delivering excellent care and service to our patients.

  Main duties of the job

  You must have the natural ability to innovate and show initiative to be able to lead, motivate, and appraise the reception and admin team members along with managing clinical rotas for the appointments in Emis (our clinical system). You will support the day to day operations of the practice. You would work both independently and in a team to achieve goals.

  About us

  The merged practice will have over 16000 patients spread across Chester le Street and Washington.

  Our merged team consists of:

  4 GP Partners, 9 Salaried GPs, 3 Practice Nurses, 4 ANPs, 1 Nursing Associate, 4 Health Care Assistants, 1 GPA, 36 admin members (split into admin and receptionists), 2 Pharmacists and our PCN colleagues (Care Coordinators pharmacists, pharmacy technicians, dietician, first contact physios, mental health practitioners, social prescribers).

  We enjoy the work but it is busy and can be demanding so there is plenty of support from the team.

  We aim to deliver the best possible service whilst maintaining the healthiest wellbeing balance as possible.

  Details

  Date posted

  16 July 2025

  Pay scheme

  Other

  Salary

  £30,000 to £34,500 a year Pay is negotiable and dependant on experience

  Contract

  Permanent

  Working pattern

  Full-time

  Reference number

  A2962-25-0006

  Job locations

  Picktree Lane

  Chester le Street

  County Durham

  DH3 3SL

  
  

  Middle Chare Surgery

  Middle Chare

  Chester Le Street

  County Durham

  DH3 3QD

  
  

  Woodlands Surgery

  Vigo Lane

  Rickleton

  Washington

  Tyne And Wear

  NE38 9EJ

  
  

  Job description

  Job responsibilities

  We are looking for someone with excellent time keeping and organisational skills, with a proven ability to manage and complete complex administrative tasks up against competing workloads and sometimes working to short deadlines.

  You must have excellent written & oral communication skills and strong interpersonal and team-working skills with a proven ability to make sound independent decisions based on knowledge and expertise. It is a busy and varied role, with a high level of responsibility so you will need to be dependable, motivated, adaptable & flexible.

  Expereince of Primary Care is essential and use of EMIS is preferred.

  Job description

  Job responsibilities

  We are looking for someone with excellent time keeping and organisational skills, with a proven ability to manage and complete complex administrative tasks up against competing workloads and sometimes working to short deadlines.

  You must have excellent written & oral communication skills and strong interpersonal and team-working skills with a proven ability to make sound independent decisions based on knowledge and expertise. It is a busy and varied role, with a high level of responsibility so you will need to be dependable, motivated, adaptable & flexible.

  Expereince of Primary Care is essential and use of EMIS is preferred.

  Person Specification

  Qualifications

  Essential

  • Recent experience in Primary Care.
  • GCSE Mathematics C or above.
  • GCSE English C or above.
  • Practical experience of general business management.
  • Practical experience of managing and motivating people.
  • Excellent communication skills (oral and written).
  • IT Skills.
  • Time Management and the ability to work to deadlines.
  • Negotiation and conflict management.
  • Analytical skills.
  • Problem solving skills.
  • Interpersonal skills.
  • Smart, polite and confident.
  • Planning and organising.
  • Performing under pressure.
  • Adaptability.
  • Using initiative.
  • Team working.
  • Self - motivated.
  • Flexibility.
  • Confidentiality .
  • A detailed understanding of HR Management principles and techniques.
  • A detailed understanding of General Business Management.
  • A working knowledge of employment legislation.
  • A working knowledge of health and safety legislation.

  Desirable

  • Recent working experience of EMIS.
  • Experience of managing change.
  • A thorough understanding of the GMS/PMS contract competency framework.

  Person Specification

  Qualifications

  Essential

  • Recent experience in Primary Care.
  • GCSE Mathematics C or above.
  • GCSE English C or above.
  • Practical experience of general business management.
  • Practical experience of managing and motivating people.
  • Excellent communication skills (oral and written).
  • IT Skills.
  • Time Management and the ability to work to deadlines.
  • Negotiation and conflict management.
  • Analytical skills.
  • Problem solving skills.
  • Interpersonal skills.
  • Smart, polite and confident.
  • Planning and organising.
  • Performing under pressure.
  • Adaptability.
  • Using initiative.
  • Team working.
  • Self - motivated.
  • Flexibility.
  • Confidentiality .
  • A detailed understanding of HR Management principles and techniques.
  • A detailed understanding of General Business Management.
  • A working knowledge of employment legislation.
  • A working knowledge of health and safety legislation.

  Desirable

  • Recent working experience of EMIS.
  • Experience of managing change.
  • A thorough understanding of the GMS/PMS contract competency framework.

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Bridge End Surgery

  Address

  Picktree Lane

  Chester le Street

  County Durham

  DH3 3SL

  
  

  Employer's website

  https://www.bridgeendsurgery.com (Opens in a new tab)

  Employer details

  Employer name

  Bridge End Surgery

  Address

  Picktree Lane

  Chester le Street

  County Durham

  DH3 3SL

  
  

  Employer's website

  https://www.bridgeendsurgery.com (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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