City of Temple, TX

Operations Manager - Mayborn Convention Center


Pay$67641.60 - $70075.20 / year
LocationTemple/Texas
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 876

      Operations Manager - Mayborn Convention Center

      Temple, TX, USA Req #876
      Wednesday, February 26, 2025

      Ready to Start Your Career with the City of Temple?

      Summary
      A Convention Center Operations Manager oversees the daily functions of a convention center, ensures smooth and efficient operations. Coordinates event logistics, manage staff, and liaises with clients to meet their needs. Responsibilities includes contracts, scheduling events, diagraming, staffing, billing, supervises setup/teardown, and ensures compliance with safety regulations. Manages the revenue and expenditures of the Convention Center budget. Effective communication, problem-solving, and organizational skills are essential for success in this role.


      Essential Duties And Responsibilities

      • Oversees the day-to-day operations of the convention center and all aspects of event planning and management
      • Manages staff, including hiring, training, scheduling, and evaluating performance
      • Manages event logistics, and ensures the highest level of customer service
      • Meets with customers to determine needs and requirements to deliver successful event
      • Coordinates with contracted food vendor to deliver seamless execution of food and beverage services
      • Completes customer contracts within the required deadline; manages vendors, suppliers, and facility service agreement
      • Develops budgets for each event, approves final billings, ensures financial objectives are met prior to invoicing customers
      • Coordinates with the finance department as needed to set-up collections
      • Evaluates post event customer surveys and determine strategies to improve customer satisfaction
      • Develops and presents annual budget needs and capital improvement to department leadership
      • Implements strategic control of revenue generation and develops revenue estimates for the Convention Center
      • Prepares monthly reports, monitors expenditures and revenues, present annual summary to department leadership
      • Coordinates with marketing teams to promote and publicize events
      • Develops and implements facility operations manuals; ensures operations comply with legal and health regulations
      • Coordinates work orders associated with routine, and preventative facility maintenance
      • Follows City policies, procedures, financial controls, and safety guidelines
      • Performs other duties as assigned

      Minimum Qualifications

      • Combination of education and experience equivalent to a Bachelor’s degree in Hospitality Management, Business, Management, or related field
      • Three years of experience as a Convention Center Manager, Event Manager, multi-purpose facility or similar role
      • Two years of experience in a managerial role

      Certificates, Licenses, Registrations

      • Valid driver’s license
      Thank you for your interest in the position. Please note only those selected for an interview will be contacted.

      Other details

      • Job Family General Regular
      • Job Function 6 - Natural Resources
      • Pay Type Salary
      • Min Hiring Rate $67,641.60
      • Max Hiring Rate $70,075.20
  • About the company

      Welcome to City of Temple, TX

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