Requisition No: 836046

Agency: Highway Safety and Motor Vehicle

Working Title: OPERATIONS REVIEW SPECIALIST - 76004340

Pay Plan: Career Service

Position Number: 76004340

Salary: $58,106.88 Annually

Posting Closing Date: 08/31/2024

Total Compensation Estimator Tool

Department of Highway Safety and Motor Vehicles

Division of the Office of Executive Director

Bureau of Learning and Development Office

Career Service (CS) Opportunity

*Internal Opportunity - Bureau of Learning and Development Employees Only*

Additional Counties: Candidates who live in Leon, Hillsborough, Polk, Orange, Broward, Duval, Pinellas, Volusia, or Osceola are encouraged to apply.

To be considered for this position, applicant responses to qualifying questions must be clearly stated within the employment history. Software systems, actual work experience, and years of employment must be clearly defined, or the application may not be considered for the position.

Contact Person: Kati Settle, 850-617-3204

The Organization

The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) provides highway safety and security through excellence in service, education, and enforcement. With a workforce of approximately 4,500 employees throughout the state, the Department is leading the way to A Safer Florida through the efficient and professional execution of its core mission: the issuance of driver licenses, vehicle tags and titles, and operation of the Florida Highway Patrol.

Our Benefits include

• Paid Parental Leave
• Annual and Sick Leave Package
• Nine Paid Holidays
• State Health and Life Insurance
• Educational Benefits
• Contributory Retirement Plan

To learn more about FLHSMV and why it’s a great place to work, visit our website at: flhsmv.gov/careers .

Duties and Responsibilities

This position is an Operations Review Specialist (ORS) and serves as a lead curriculum designer on the Curriculum Development team within the Learning and Development Office. This position serves primarily as a designer for online, instructor-led, and blended learning projects. In doing so, the incumbent will be expected to use e-learning software such as Articulate, Captivate, and PowerPoint, to include interactive elements such as voice over, video, quizzes, and scenarios, while using instructional design principles to enhance the content of courses. In addition to instructional design duties, the ORS is responsible for maintaining current knowledge in the field of instructional design, staying up to date on best practices for using various software packages, identifying and implementing improvements to our standard practices, and serving as a Team Lead for the other Curriculum Development team members. Other responsibilities include maintaining team documentation and communicating changes to the team to ensure compliance throughout each phase of the project and deliverable lifecycle. This position requires excellent communication skills for consulting with Subject Matter Experts (SMEs) and other stakeholders throughout the curriculum development process. Participation on training teams is also required, as many projects involve multiple designers to be successful. Finally, the position contributes to improving customer service, product quality, and efficiency of the Curriculum Development team by assisting the team manager with daily project management tasks and support.

Knowledge, Skills, and Abilities

• Knowledge of current trends in instructional design and/or adult learning fields
• Knowledge of principles of effective design for Online Training (OLT) and Instructor Led Training (ILT) projects
• Knowledge of graphic design principles
• Knowledge and skills in written and verbal communication
• Skill in working with, supporting and leading a team
• Skill in using Microsoft Office Suite (Word, Excel, PowerPoint, etc.) and specialized design software (Articulate, Captivate, Photoshop, Storyline, etc.)
• Skill in developing and presenting curriculum
• Skill in developing engagement and knowledge-transfer activities
• Ability to apply theoretical concepts (adult learning theory, ISD principles) in real-world training scenarios
• Ability to interact effectively with others and maintain working relationships
• Ability to work on multiple, complex projects
• Ability to prioritize work tasks
• Ability to problem-solve effectively and develop work solutions based on needs assessments or other materials

Preferred Qualifications

Preference will be given to applicants with the following:

• Bachelor’s Degree from an accredited college or university.
• Experience developing curriculum and/or adult training materials.
• Experience using eLearning software such as Articulate, Captivate or Power Point to develop courseware.
• Experience managing multiple complex projects.

Note: Applicants may be given a work sample and those meeting pre-determined screening criteria will be invited for a formal interview.

General Information

• The elements of the selection process may include a skill assessment and/or oral interview.
• Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI. Fingerprints and associated information/biometrics will be retained in the FBI’s Next Generation Identification (NGI) system and fingerprints may continue to be compared against fingerprints submitted to or retained by NGI.
• FLHSMV employees are paid once a month on the last workday of each month. All state employees are required to participate in the direct deposit program pursuant to s. 110.113 Florida Statutes.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.