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Job Description
- Req#: 8591
- Assigned workspace in the Beaverton, or Brentwood, TN office
- Company-issued equipment
- Formal, hands-on training
- Monthly home internet stipend
- Monitoring individual performance to remain within Queue Management.
- Maximizing the use of current tools and programs as well as using technological creativity to eliminate the backlog.
- Demonstrating effective oral and written communications with customers, department personnel and management.
- Working with Leadership to assist in projections.
- Ability to effectively change ownership and provide detailed reasons.
- Collaborating with adjacent departments to understand client challenges and provide solutions.
- Growing knowledge of the business needs and participating in ongoing education to develop a career path.
- Expert Excel experience is required.
- Bachelor’s degree or 3+ years of experience in a professional setting.
- Analytical and general math skills are required
- Must be organized, able to communicate effectively and comfortably
- Credit card industry experience is a plus; CRM experience is a plus
- Have the ability to work independently
- Need to be focused, detail-oriented, self-motivated
- Advanced computer skills, including advanced knowledge of Word and Excel.
- Excellent verbal and written communication skills.
- Ability to work independently or in a team environment.
- Demonstrates flexibility in approach to work, people, and processes.
- Understands the importance of accurate data to business operations.
- Familiarity with Salesforce and or other CRM packages preferred.
- Ability to adapt to change and offer process improvements.
- Tenacity to think “outside the box” when presenting solutions to business challenges.
- Medical, Dental & Vision benefits available the 1 st month after hire
- Automatic enrollment into our 401k plan (subject to eligibility requirements)
- Virtual fitness classes offered company-wide
- Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time
- Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
- Philanthropic support with both local and national organizations
- Fun culture with company-wide contests and prizes
- Job Family Service
- Pay Type Hourly
- Employment Indicator Employee
Operations Specialist
5301 Maryland Way, Brentwood, TN 37027, USA ● 8905 SW Nimbus Ave #240, Beaverton, OR 97008, USA Req #8591Friday, March 22, 2024Operations Specialist
Corpay is currently looking to hire an Operations Specialist within our Corporate Payments division. This position falls under our Corpay line of business. In this role, you will Independent contributor role that manages a case queue to ensure SLA, preparing our client's files for vendor campaigns. The Operations Specialist has a key role in client onboarding using multiple online platforms and tools. Experienced in CRM environments and querying record data in various methods. Ability to work quickly to provide accurate record status when needed. Must have the ability to manage competing schedules to meet time-bound deliverables. Understanding of appropriate record merging. Ability to work fast and manage queue expectations. Ability to offer process improvements and pivot on special projects. The ideal candidate will be detail-oriented and seek to grow experience and skills for a career as an Operations Specialist. You will report directly to Matthew Johnson and regularly collaborate with Vendor Enrollment Operations.
How We Work
As an Operations Specialist, you will be expected to work in a hybrid environment. Corpay will set you up for success by providing:
Role Responsibilities
The responsibilities of the role will include:
Qualifications & Skills
Benefits & Perks
Corpay is an Equal Opportunity Employer.
Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status
protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.
For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency
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