California Jobs
Operations Supervisor
This job is now closed
Job Description
- Req#: 32439592847
- Assist the Front Office management team and support other departments such as F&B, Housekeeping, and Engineering.
- Maintain a strong lobby presence to assist guests and front desk staff.
- Provide shift coverage for F&B operations as needed.
- Manage hotel room type inventory.
- Ensure all lobby, mezzanine, and F&B areas meet cleanliness and safety standards.
- Monitor and promote the Nor 1 upsell program.
- Handle guest requests and complaints during shifts.
- Perform front desk duties and responsibilities.
- Address emergencies, disturbances, and complaints promptly.
- Manage employee payroll, attendance, and overtime tracking.
- Coach and train staff; administer discipline when necessary.
- Assist with Night Audit functions and reports.
- Prepare and distribute reports as required.
- Attend meetings and training sessions.
- Participate in M.O.D. coverage as needed.
- Minimum 5 years of progressive hotel or related experience, or equivalent educational background with relevant experience.
- Previous supervisory experience.
- Proficiency in Windows and Microsoft Office.
- Ability to work long hours and handle physical activities.
- Excellent communication and customer service skills.
- Ability to multitask and prioritize effectively.
- Maintain a professional appearance and grooming.
Operations Supervisor
Requisition ID: 2025-62699
Category: Operations
Job Location: US-CA-Calabasas
Property: Anza Hotel
Compensation: USD $23.00 - $24.00 per hour
Compensation Type: Hourly
About Highgate Hotels
Highgate is a leading real estate investment and hospitality management company, recognized for innovation. With a presence in major U.S. gateway markets and expanding globally, our portfolio exceeds $20 billion in assets and generates over $5 billion in revenue. We provide comprehensive guidance through all stages of the hospitality property cycle, develop bespoke hotel brands, and utilize industry-leading revenue management tools. Our experienced leadership team makes us a trusted partner in the industry.
Location
Anza Hotel
Overview
The Operations Supervisor is responsible for planning and directing hotel operations to improve productivity and efficiency.
Responsibilities
Qualifications
About the company
Notice
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