Position Summary: This position is exclusively for Saudi Nationals 1. Maintaining visibility on package information/movement utilizing provided tracking system and flagging issues/delays to appropriate personnel for resolution. 2. Managing time effectively to meet delivery deadlines and maintain efficiency. 3. Providing friendly and professional customer service, addressing inquiries, and resolving issues related to deliveries. 4. Using handheld scanners or devices to track and record package information, including barcodes and tracking numbers. 5. Maintaining clear communication with the customer's shipping dept. FedEx and its Vendors regarding collection/delivery status and any issues. 6. Day-to-day close coordination with the customer's import/export dept. 7. Preparation of paperwork for exports incl. airwaybill, attaching required regulatory paperwork based on H.S.Codes (align with the customer's shipping dept.). 8. Maintaining visibility and tracking on inbound/outbound shipments using available tools and resources. 9. Regular meetings with operations to understand priorities and urgencies. 10. Administrative tasks incl. scanning of invoices and updating specific excel sheet for the finance team. 11. Prepare daily/weekly/monthly volume trend and other required reports. Additional Information Posting Date: 25-January-2024 Accuracy & Attention to Detail;Microsoft Office & PC Skills;Planning & Organizing Skills;Interpersonal Skills;Problem Solving Skills FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity /affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws regulations and ordinances. Our Company FedEx Express is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.