National Oilwell Varco
Order Fulfilment Coordinator (Manchester)
This job is now closed
Job Description
- Req#: 28305
- Track / expedite key orders through the operations and supply-chain to ensure that delivery commitments are met or exceeded.
- Work closely with purchasing to ensure any specific job requirements are ordered in line with project / installation date requirements
- Point of contact for assigned standard / aftermarket orders that are going through the system and provide key stake holders with regular updates in conjunction with the existing order entry team
- Ensuring documents are sent to customers once made available via engineering or other departments and any documents that are returned are booked in and passed to relevant departments to approve
- Keep a record of all jobs out for approval and ensuring the customer is aware when these documents are late in returning
- Collating final documentation packs that are required to accompany standard orders
- Coordinate the setting up of bank guarantees and letters of credit, by ensuring all departments comments are consolidated before submission to the client
- Monitoring of live order process and systems to ensure order is flowing through the business and providing management reports / updated KPI’s
- GCSE (or equivalent) grade C/4 or above in English and Mathematics (essential)
- Experience in a similar position (essential)
- Ability to create and track individual and team metrics (essential)
- Computer literacy (including good command of Microsoft Office; Excel, Word, Outlook) (essential)
- Working knowledge of Customer Relationship Management (CRM) systems (essential)
CLOSING DATE 9 JUNE 2024
The Order Fulfilment Co-Ordinator will take responsibility for fulfilling customer requirements on standard and aftermarket orders, as well as ensuring on-time delivery of key orders.
Key to this role will be the ability to communicate progress on orders to the customers and other internal/external stakeholders in collaboration with the sales and operations team.
This role is key to driving continual improvement processes to allow smooth transition from order placement to delivery, working closely with all the involved departments, to make sure on time delivery improvements and customer satisfaction.
DUTIES & RESPONSIBILITIES:
QUALIFICATIONS:
EXPERIENCE:
SKILLS, TRAINING OR SPECIAL KNOWLEDGE:
What NOV can offer you on top of a competitive salary and shift allowance:
Health & Wellbeing: 26 days holiday plus 8 bank holidays | Private Medical Insurance | Employee Assistance Programme
Finance & Protection: Pension plan | Income protection | Life Assurance | Personal Accident
Other flexible benefits available for you and your family through salary sacrifice: Dental Insurance | Healthcare Cash Plan | Partner Life Assurance | Critical Illness | Retail vouchers | Gym membership | Cycle to work | Travel insurance
About the company
National Oilwell Varco is an American multinational corporation based in Houston, Texas.
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