• Job Description

  Req#: 6566760

  LifeSource is hiring a Organ Services Manager to leverage their critical care nursing experience to provide day-to-day leadership and to serve as a clinical subject matter expert related to donor suitability including clinical management, appropriate laboratory testing for successful donation outcomes, communication, and documentation in an effort to maximize donation opportunities.

  This Manager will also engage in supporting effective donor management training, classroom and on-the-job, as well as supporting clarity and communication of travel logistics, transplantation and research needs.

  As an Organ Services Manager, you’ll advance our life-saving work by performing the following job duties:

  Provide day-to-day leadership and management of key work processes for clinical donor management processes to support the coordination (including with tissue and eye donation) and response of organ donation referrals.

  • Ensure team accountability for accuracy of documentation during organ donor management.
  • Provide service excellence to key customer groups including donor families, donor hospitals, transplant centers, tissue processors, and other key stakeholders.
  • Ensure work processes and procedures are in compliance with all regulatory and accrediting agency policies and standards, including Centers for Medicaid and Medicare Services (CMS), United Network of Organ Sharing (UNOS), American Association of Tissue Banks (AATB), Federal Drug Administration (FDA), and Eye Bank Association of America (EBAA) tissue processors.
  • Foster, promote and sustain cross-departmental collaboration in support of optimal department and organization outcomes.
  • Oversee and evaluate process and performance goals and measurements and initiate continuous development and improvement of policies and procedures to achieve organizational outcomes.

  Lead, guide, and mentor team members toward successful execution of work processes, engaging cross departmentally as appropriate, to achieve mission and goals.

  • Lead and engage in regular individual and team meetings to review programs, activities, and accomplishments and provide timely and critical information needed for the team’s success.
  • Lead, model, and engage in activities and initiatives related to organizational culture, talent development, and partner engagement, including integration of equity, diversity, and inclusion practices.
  • Direct work planning, scheduling, managing time sheets, time off requests, expense reports, etc., to ensure adequate capacity and adherence to policies.
  • Guide and mentor team members to encourage professional development and goal achievement.
  • Effectively manage team member performance through documented training, competency measurement, coaching, identifying areas of opportunity, recognition, job change, salary administration, and performance appraisal process.

  Oversight of organ procurement services:

  • Maintain current knowledge in the field of organ donor management and other services. Actively participates in national organizations such as Organ Procurement Transplant Network (OPTN) and Association of Organ Procurement Organizations (AOPO).
  • Assist the Director in the development of an operational plan within annual departmental budget.
  • Participate in the strategic planning process and performance metrics development for the department under the direction of the Director. Monitor progress and completion of goals in collaboration with interdepartmental leaders.
  • Ensure timely response to standard operating procedure (SOP) modifications and compliance, corrective action / preventive action (CAPA), and ongoing competencies and quality improvement projects partnering with compliance and quality team members as appropriate.

  Why Join LifeSource:

  At LifeSource, we’re relentlessly pursuing a day where those in need of a life-saving or life-enhancing organ, eye or tissue transplant receive that gift. By joining the LifeSource team, you will have the chance to positively impact your neighbors in Minnesota, North Dakota, South Dakota and Wisconsin – maybe someone in your very own community.

  Since 1989, the LifeSource team has worked with our regions’ diverse communities to break down barriers to donation. Bringing a rich diversity of perspectives and experience to our organization at all levels strengthens our ability to serve our community and fulfill our mission. Our values embody how we engage in our work - accountability, adaptability, trust, growth mindset, and kindness. More information on our continued work toward diversity, equity, and inclusion can be found on our website.

  We set our team up for success by providing comprehensive on-boarding, as well as on-going personal and career development. Team members are offered traditional benefits such as health, vision, dental, and life insurance, generous PTO, and 401k matching. We also support our team through non-traditional benefits such as tuition reimbursement, resiliency coaching, and HSA employer contributions.

  LifeSource is committed to creating a diverse, inclusive and welcoming workplace with opportunities for all talent to thrive. We are an equal opportunity employer and strongly encourage BIPOC, LGBTQIA+, veterans, persons with disabilities, members of marginalized communities, and non-traditional applicants to apply.

  If this sounds like something of interest to you, please see below for additional details and qualifications.

• About the company

  LifeSource is a leading Organ Procurement Organizations (OPO) in the United States serving more than seven million people upper midwest. Register to donate today.

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