Cboe
Operations Support Center Specialist - hybrid or remote
This job is now closed
Job Description
- Req#: R-3298
Employer Industry: Financial Services
Why Consider this Job Opportunity:
- Competitive salary and incentive compensation packages with an upside for overachievement
- Generous paid time off, including vacation, personal days, sick days, and annual community service days
- Flexible, hybrid work environment, where you choose where and how you work
- Health, dental, and vision benefits, including access to telemedicine and mental health services
- 2:1 401(k) match, up to 8% match immediately upon hire
- Discounted Employee Stock Purchase Plan
What to Expect (Job Responsibilities):
- Primary Support of LiveVol Pro and DataShop platform and secondary support of other Cboe related platforms
- Provide first-level and world-class support answering questions for the LiveVol Pro and DataShop platform and a variety of Cboe supported platforms and resolving customer issues related to APIs, trading, and features/function using the "Deliver Plus One" standard
- Support LiveVol Pro and DataShop business teams with data/order type behavior requests
- Perform daily system startup/shutdown checks
- Monitor systems and keep dashboards green
What is Required (Qualifications):
- Bachelor's degree or higher in Computer Science, Computer Engineering, Software Engineering, Business, Financial Services, Communications, or a related discipline preferred
- 4+ years experience in a securities-related or technical support position
- Experience with options, futures, equity, index, and currencies market data required
- Experience with market analytics (i.e., Time and Sales, Earnings, Volatilities) required
- Experience with file transfer processing and cloud technology is (i.e. AWS) required
How to Stand Out (Preferred Qualifications):
- 0-2 years of experience as an Rx Technician or Customer Service Representative in a healthcare-related service
Hashtags:
#FinancialServices #TechnicalSupport #CareerOpportunity #CompetitivePay #WorkLifeBalance
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Cboe Global Markets, Inc. (Cboe) is one of the world's largest exchange holding companies, offering cutting-edge trading and investment solutions to investors around the world.
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