• Job Description

  Req#: C9358-24-1154?language=en&page=84&sort=publicationDateDesc

  Job summary

  To provide a full administration service for the Clinical/Nursing teams across the CMG ensuring that the quality of standards of the Trust are met. To provide support and guidance to patients, carers, relatives, and others contacting the service. To prospectively look at treatment slot availability to ensure maximum efficiencies within the service to agreed patient safety guidance, ensuring correct booking methods and policies are adhered to.

  Main duties of the job

  The successful applicant with work apart of team to ensure the smooth running and operation of the treatment centre.

  The post-holder will be responsible for making sure all relevant documentation is obtained before a patient is expected.

  The post-holder is also expected to greet all patients in a positive and inviting manner in line with our UHL policies.

  Full time working hours - Mon - Fri 08:00 - 16:00 / 09:00 - 17:00

  About us

  Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).

  We have four primary goals:

  • high-quality care for all,
  • being a great place to work,
  • partnerships for impact, and
  • research and education excellence

  And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.

  Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:

  • we are compassionate,
  • we are proud,
  • we are inclusive, and
  • we are one team

  This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.

  About the University Hospitals of Leicester NHS Trust:

  http://www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacancies/

  Date posted

  13 September 2024

  Pay scheme

  Agenda for change

  Band

  Band 2

  Salary

  £23,615 a year Per Annum

  Contract

  Permanent

  Working pattern

  Full-time, Part-time

  Reference number

  358-6603807-CHU

  Job locations

  Leicester Royal Infirmary

  Leicester

  LE1 5WW

  
  

  Job description

  Job responsibilities

  1. To treat all patients, visitors and colleagues with courtesy and respect; maintaining confidentiality at all times

  2. Maintaining a clean and tidy environment, and reporting all incidents / accidents to Senior Staff

  3. To keep patient centre system up to date, including admission transfers and discharges of patients. To also keep the patient appointment booking system (Bookwise Oncology) up to date, accurate and adhering to correct treatment lengths

  4. To be responsible for patient notes ensuring:

  They are available and ready for use when needed.

  That reports, care plans etc. are filed in notes.

  Maintain patient confidentiality at all times

  5. Answer telephone calls and queries from patients, relatives and members of the multi-disciplinary team, forwarding enquiries to appropriate staff

  6. To ensure smooth running of the unit by:

  Keeping booking system up to date

  Keeping list of patients admitted / discharged

  Making follow-up appointments for patient

  Ensuring evening admissions / discharges are entered on the patient centre system

  Ensure all notes are available for nursing or other staff

  7. To assist in the general running and maintenance of the unit as a member of the multi-disciplinary team

  8. To phone members of staff as required

  9. To provide sickness / annual leave cover to our other areas as required

  Job description

  Job responsibilities

  1. To treat all patients, visitors and colleagues with courtesy and respect; maintaining confidentiality at all times

  2. Maintaining a clean and tidy environment, and reporting all incidents / accidents to Senior Staff

  3. To keep patient centre system up to date, including admission transfers and discharges of patients. To also keep the patient appointment booking system (Bookwise Oncology) up to date, accurate and adhering to correct treatment lengths

  4. To be responsible for patient notes ensuring:

  They are available and ready for use when needed.

  That reports, care plans etc. are filed in notes.

  Maintain patient confidentiality at all times

  5. Answer telephone calls and queries from patients, relatives and members of the multi-disciplinary team, forwarding enquiries to appropriate staff

  6. To ensure smooth running of the unit by:

  Keeping booking system up to date

  Keeping list of patients admitted / discharged

  Making follow-up appointments for patient

  Ensuring evening admissions / discharges are entered on the patient centre system

  Ensure all notes are available for nursing or other staff

  7. To assist in the general running and maintenance of the unit as a member of the multi-disciplinary team

  8. To phone members of staff as required

  9. To provide sickness / annual leave cover to our other areas as required

  Person Specification

  Essential

  Essential

  • Good standard of written and spoken English

  Desirable

  • Past experience working as a hospital admin role

  Essential

  Essential

  • Organised and able to plan

  Essential

  Essential

  • Good standard of written and spoken English

  Person Specification

  Essential

  Essential

  • Good standard of written and spoken English

  Desirable

  • Past experience working as a hospital admin role

  Essential

  Essential

  • Organised and able to plan

  Essential

  Essential

  • Good standard of written and spoken English

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Additional information

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Employer details

  Employer name

  University Hospitals of Leicester NHS Trust

  Address

  Leicester Royal Infirmary

  Leicester

  LE1 5WW

  
  

  Employer's website

  https://www.jobsatleicestershospitals.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  University Hospitals of Leicester NHS Trust

  Address

  Leicester Royal Infirmary

  Leicester

  LE1 5WW

  
  

  Employer's website

  https://www.jobsatleicestershospitals.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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