• Job Description

  Req#: REF2022U

  Company Description

  For More Open Positions Visit us at:
  http://recruiting.woongjininc.com/

  
  Our Mission
  
  WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership.

  Job Description

  Operational Excellence & Compliance

  • Ensure strict adherence to Standard Operating Procedures (SOPs) and corporate policies while maintaining alignment with customer-specific requirements.
  • Continuously update and refine process-specific operating procedures (PSOPs) and work instructions to enhance operational efficiency and ensure best practices.
  • Proactively identify process inefficiencies and recommend strategic improvements to optimize logistics performance.

  Transportation Coordination & Execution

  • Manage end-to-end coordination of FTL and LTL shipments, ensuring accurate and timely cargo bookings.
  • Liaise with carriers to schedule warehouse appointments and confirm on-time cargo pickups.
  • Monitor shipment progress, proactively resolving any deviations from planned schedules.
  • Collaborate with internal and external stakeholders to ensure seamless execution of outbound logistics operations.

  Issue Resolution & Risk Mitigation

  • Identify, troubleshoot, and resolve transportation-related issues from booking to final delivery, minimizing disruptions to operations.
  • Escalate complex challenges and implement corrective actions in collaboration with cross-functional teams.
  • Develop risk mitigation strategies to enhance operational resilience and service reliability.

  Stakeholder Engagement & Communication

  • Maintain continuous communication with customers, carriers, and internal teams to facilitate efficient cargo movement.
  • Build and strengthen relationships with key logistics partners to enhance service levels and business continuity.
  • Provide proactive shipment updates and ensure stakeholders are well-informed of potential delays or operational changes.

  Data Integrity & Documentation Management

  • Ensure accuracy of logistics data entry.
  • Maintain comprehensive records of shipments, customer requirements, and operational procedures for audit and compliance purposes.
  • Generate and analyze reports, providing data-driven insights to support decision-making.

  Performance Monitoring & Continuous Improvement

  • Prepare and submit operational reports, including service failure analysis, claims management, and incident reporting.
  • Recommend enhancements to logistics strategies based on market trends, performance data, and evolving business needs.

  Financial & Settlement Oversight

  • Collaborate with finance and procurement teams to reconcile carrier invoices and resolve discrepancies.

  Additional Responsibilities

  • Support cross-functional logistics initiatives and contribute to continuous process optimization.

  Qualifications

  • Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field (preferred).
  • 1+ years of experience in logistics, transportation, or supply chain operations within a corporate environment (preferred).
  • Strong understanding of FTL/LTL freight processes, carrier management, and transportation regulations.
  • Proficiency in Microsoft Office Suite.
  • Excellent analytical, organizational, and multitasking skills, with the ability to manage competing priorities.
  • Strong problem-solving and decision-making abilities with a focus on operational efficiency.
  • Effective communication and stakeholder management skills, ensuring seamless collaboration across teams.

  Additional Information

  All your information will be kept confidential according to EEO guidelines.

  *** NO C2C ***

• About the company

  Woongjin is a company founded in year of 2010 by very-highly talented information technology program developers, in Los Angeles of California. Since then, Woongjin has grown rapidly by successfully completing countless projects, and now became the most effective IT solution company in the community, with its size and areas of business.

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