Alpaca Audiology
Outbound Patient Contact Representative
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Job Description
- Req#: CALLC01638
- Source new opportunities through inbound lead follow-up and outbound cold calls
- Understand customer needs and requirements
- Provides appropriate solutions via “up sell” based on customers’ profile.
- Educates customers on product offerings and services
- Continued product education to better service customer calls
- Set appointments and achieve daily/monthly quotas
- Research accounts thoroughly to identify upsell opportunities
- Proven inside sales experience
- Track record of over-achieving quota
- Strong phone presence and experience making over 100 of calls per day
- Experience working with CRM
- Excellent verbal and written communications skills
- Strong listening and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- Passionate about success and self-sufficient
Alpaca Audiology is looking for talented and competitive Outbound Patient Contact Representatives to generate appointments either by cold calling or using leads.
A successful representative must be friendly, persuasive, patient and cool-tempered. The goal of this role is to promote business growth by expanding the company’s clientele.
The representative will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. One must be comfortable making over 100 calls per day, generating interest from qualifying prospects and “closing" sales.
Remote Positions may be available with experience and background in the field.
Responsibilities
Requirements
Qualifications
Education
Required
High School
Experience
Preferred
1 to 2 years' experience in inside sales and outside sales
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.About the company
At Alpaca Audiology, we’re uniting top-tier talent with relentless innovation to create a best-in-class network of hearing health brands and community-based clinics. We are on a mission to transform outcomes for patients nationwide. With 13 regional brands, and over 200 independent hearing clinics across the country — we’re constantly expanding and innovating to effectively measure and treat hearing loss in the best possible way.
Notice
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