• Job Description

  Req#: 167364

  Our Company

  Rehab Without Walls Neuro Rehabilitation

  Overview

  Outpatient Office Coordinator at SWAN Outpatient Clinic in Phoenix, AZ!

  *Full Time, Monday-Friday, On-site

  Who we are looking for:

  • A super-star multitasker type; strong in administration skills
  • Front office experience, referral management experience
  • Insurance verification/authorization knowledge and experience
  • Enthusiasm, committment, and excellent customer service

  What you will receive:

  • Comprehensive Benefits Package
  • Medical, dental, vision
  • PTO; holidays
  • Supportive Work Culture

  Responsibilities

  • Welcomes patients and visitors by greeting them, in person or on the telephone; answers or refers inquiries
  • Receives referrals and understands type of insurance benefits available
  • Verifies insurances and obtains authorization from insurance companies
  • Schedules patient appointments
  • Registers patients, checks patients in and out
  • Collects copays at the time of each appointment and follows procedures for co-payment deposits
  • Performs credit card transactions
  • Maintains patient account balances
  • Works with electronic medical records
  • Files, faxes, and scans documents
  • Manages and orders office supplies
  • Completes billing and payroll data entry
  • Schedules breaks and lunches with Aides to ensure front office is covered
  • Maintains and develops referral source relationships
  • Supports marketing and brand awareness, as needed
  • Completes clinic opening and closing duties, as required
  • Other duties as assigned

  Qualifications

  • Minimum of Associate’s Degree with business emphasis. Significant directly related medical office experience maybe considered in place of degree
  • Minimum of two years front and back medical office work experience
  • Presents professional attitude, appearance, strong customer service skills and use of judgment
  • Knows advanced computer software (Microsoft Office) and has data entry skills
  • Excellent organizational, customer service, and oral/written communication skills

  About our Line of Business

  Rehab Without Walls, an affiliate of BrightSpring Health Services, is a revolutionary neurorehabilitation program that moves individuals outside the walls of institutional settings and into their natural home and community environment through a continuum of care. It is designed to significantly help people who have primarily experienced a brain injury, spinal cord injury, or stroke/CVA through accident or illness regain functional capabilities. By providing care in the home, community, workplace, or school, Rehab Without Walls promotes greater health through the recovery process, all with industry-leading outcomes that dramatically improve functional skills and independence for patients. For more information, please visit www.rehabwithoutwalls.com. Follow us on Facebook and LinkedIn.

  Additional Job Information

  Phoenix Clinic Address: 1190 East Missouri; Phoenix, AZ 85014

  • Customer service skills highly preferred
  • Ability to navigate multiple programs; including:
    • Microsoft Office - Excel, Word, Outlook, etc.
    • Microsoft Teams
    • Various additional technological programs as needed
  • Multi-tasking and organization skills highly preferred
  • Knowledge of Medical Terminology preferred
  • Insurance and medical coding knowlege a plus
  • Prior experience in healthcare highly preferred

  Salary Range

  USD $20.00 - $23.00 / Hour

• About the company

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