Kaiser Permanente
Outpatient Pharmacy Operations Manager
This job is now closed
Job Description
- Req#: 1239529
- Assists the Outpatient Pharmacy Director with the development and implementation of pharmacy strategic initiatives.
- Assists the Outpatient Pharmacy Director by providing leadership and direction of the pharmacy services/activities/functions, including drug distribution, drug education, pharmacist clinical activities, retail business expansion, performance measurements, regulatory compliance, employee development and multi-disciplinary team development, in a single large and/or multiple small/medium pharmacy location(s).
- Manages departmental personnel and operational practices to ensure compliance with Federal and State laws and regulations, T.J.C., O.S.H.A., SBOP, Statewide and Departmental policies and procedures. Sphere of influence includes Pharmacy Staff, Other Members of the Pharmacy Management Team, CA Regional Pharmacy Leadership Team, Providers, Department Administrators, Physician-In-Charge, Medical Group Leadership, Hospital Leadership, Area Union Representatives.
- Provides personnel management activities (e.g. recruits, hires, trains and evaluates, and/or terminates subordinate exempt and hourly personnel), involved in strategic workforce planning and succession planning.
- Works with Human Resources in handling employee grievances.
- May assist the Outpatient Pharmacy Supervisor - Hourly to prepare and/or approve the biweekly payroll.
- Serves as the pharmacy leadership point of contact by developing strong collaborative relationships with the Medical Center/Medical Office leadership and the Medical Group to achieve service area and Medical Center goals.
- Communicates regularly to the Outpatient Pharmacy Supervisors - Hourly and Outpatient Pharmacy Managers - Hourly to inform, support, mentor, coach and develop their knowledge and skills.
- Provides direction and leadership to supervisory and management employees.
- Monitors and makes adjustments to personnel utilization in accordance with operating budget.
- Develops and recommends the departmental operating budget (payroll and non-payroll).
- Participates in designing, implementing and evaluating systems, processes and methods designed to enhance quality, improve service, and enhance cost effectiveness.
- Works in collaboration with providers, department heads, and the Outpatient Pharmacy Director to implement, evaluate and improve quality management programs.
- Provides resolution to service complaints by Health Plan members, other Kaiser health care professionals, department heads, and employees.
- Administers organizational and department policies and procedures.
- Minimal to no online dispensing duties.
- Performs other duties as required.
- Kaiser Permanente conducts compensation reviews of positions on a routine basis. At any time, Kaiser Permanente reserves the right to reevaluate and change job descriptions, or to change such positions from salaried to hourly pay status. Such changes are generally implemented only after notice is given to affected employees.
Job Summary:
Under the direction of the Outpatient Pharmacy Director, is responsible for the management of all aspects of Pharmacy services at identified Outpatient Pharmacy location(s). Ensures compliance with Federal and State laws and regulations, Statewide Pharmacy Operations objectives, policies, and procedures. Provides direction and leadership to subordinate Outpatient Pharmacy Supervisors - Hourly, Outpatient Pharmacy Managers - Hourly, Pharmacists-in-Charge and other supervisory/administrative employees. Minimal to no online dispensing duty. Manages a large and/or multiple small/medium pharmacy location(s). Performs other duties as required.Essential Responsibilities:
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Providing high-quality, affordable health care services and improving the health of our members and the communities we serve.
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