• Job Description

  Req#: 1078236

  Overview

  Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions!

  Job Description

  Allied Universal is Hiring an Outreach Ambassador Supervisor

  Full Time- 7am-3pm Monday thru Friday

  Weekly Pay! - As Well As DailyPay, a Work Today, Get Paid Today Option!

  Must be willing to work outside schedule if needed

  Must be 21 years of age or older and have resume uploaded in profile

  $20 Per Hour with potential salary advancement in first year

  Allied Universal® is hiring an Outreach Ambassador Supervisor. THE OUTREACH AMBASSADOR OPERATES WITHIN OUR PUBLIC SAFETY TEAM WITH A PRIMARY ROLE OF ENGAGING HOMELESS INDIVIDUALS TO ESTABLISH SPECIFIC NEEDS AND WORKING WITH LOCAL OUTREACH AGENCIES TO CONNECT INDIVIDUALS WITH AVAILABLE SERVICES . Outreach Ambassadors provide direct on-the-street connections for our most vulnerable individuals, connecting them to critical social services. The Ambassador’s goal is to respond compassionately by developing relationships with residents through frequent outreach and support their participation in activities that provide behavioral health care, housing options, and more.

  RESPONSIBILITIES:

  • Circulate through the University City District to locate and identify those in need, including the homeless
  • Direct the homeless and others in need of social services to available services and agencies
  • Build relationships with individuals experiencing homelessness, establishing trust and rapport with individuals, identifying their needs, and connecting them with appropriate services and resources.
  • Conduct outreach, going out into the community to identify individuals experiencing homelessness, providing them with information and assistance, and linking them to services and resources
  • Provide case management, working with individuals to create and implement plans for achieving housing stability, connecting them with appropriate services and resources, and providing ongoing support and follow-up
  • Coordinate with other organizations and agencies, working closely with other organizations and agencies, such as housing providers, healthcare providers, and social service providers, to provide coordinated assistance
  • Keep accurate and up-to-date records, maintaining accurate and up-to-date records of outreach activities, case management efforts, and outcomes
  • Deliver or distribute information or supplies provided by the UCD to populations in need, such as pandemic information and personal care items
  • Maintain good working relationships and communication lines with community partners and stakeholders in the UCD Area who are assisting the homeless
  • Gain an understanding of best practices on engagement strategies and diversion conversations
  • Document observed unwanted behaviors and activities while on patrol, and report them to UCD Public Safety Patrols and Phialdelphia or U Penn Police Departments as appropriate
  • Participate in meetings and trainings, participate in meetings with other outreach workers and other organizations and agencies, as well as attending trainings to stay current on best practices and new developments in the field
  • Provide other services as assigned, incidental to the primary role of providing homeless outreach services, including as requested, any services generally provided by the Safety Ambassadors

  QUALIFICATIONS:

  • EXPERIENCE IN PUBLIC SAFETY OR SECURITY RELATED SERVICES
  • EXPERIENCE AND KNOWLEDGE OF HOMELESS SERVICES AND PROGRAMS
  • EXPERIENCE WITH MENTAL HEALTH AND SUBSTANCE ABUSE ISSUES
  • Possess a high school diploma or equivalent, or 5 years of verifiable work experience
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
  • A valid driver’s license will be required for driving positions only
  • Experience with individuals experiencing homelessness, various addiction challenges, mental illness and/or dual diagnosis, preferably one (1) or more years
  • Working knowledge of area geography and major downtown destinations, including government offices, community venues, stadiums, arenas as well as popular restaurants, bars, and night clubs
  • Able to employ appropriate de-escalation techniques calmly and sensitively
  • Working knowledge of MS Office (Word, Excel, PowerPoint, Outlook)
  • Ability to coordinate and/or direct a variety of complex tasks and assignments simultaneously and successfully
  • Demonstrated ability to exercise good judgment and make sensible decisions
  • Effective oral and written communication skills
  • Ability to build strong relationships and a willingness to develop an understanding of the individual circumstances and needs of each individual
  • Able to gain expert level familiarity, and comply, with the CoC policies and procedures
  • Having flexibility to work in different schedules, including evenings and weekends, as necessary
  • Basic knowledge of first aid and knowledge of local resources for healthcare, mental health, and substance abuse treatment
  • Commitment to an end goal of helping people move off the streets as quickly as possible by connected people in need with a range of community services
  • Excellent organizational skills

  PREFERRED QUALIFICATIONS:

  • Homeless Outreach experience
  • Four year degree
  • Ability to ride a bike
  • Proficiency with Mobile Technologies and Smart Devices

  BENEFITS:

  • Medical, dental, vision, basic life, AD&D, and disability insurance
  • Enrollment in our company’s 401(k)plan, subject to eligibility requirements
  • Seven holidays annually paid at time and a half, if worked
  • 40 hours of vacation after one year of employment at eligible work assignments. Unused vacation is only paid out where required by law.

  Closing

  Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

  If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

  Requisition ID

  2023-1078236

• About the company

  Our relationships with our employees and clients are at the heart of everything we do, each and every day. Our national reach and local presence covers the continent. Every day, over 200,000 Allied Universal security professionals head to work prepared to secure and care for the people and businesses in our communities. They are responsible for protecting more than 42,000 client sites across North America covering multiple specialty sectors such as Higher Education, Healthcare, and Corporate Campuses.

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