• Job Description

  Req#: 21540

  Responsibilities

  Clinical Responsibilities:

  Responds to crisis calls in a timely manner

  Makes face to face visits when calls come into Access to Care or the Crisis Response Intensive Care Coordinator

  Provides services in the community, consumer’s homes, etc.

  Demonstrates the ability to recognize the elements of a crisis state and knows how to deescalate or resolve the situation

  Effectively determines the level of response needed in crisis situations

  Assists in contacting family members if needed

  Communicates effectively with Access to Care to assist in finding appropriate placement when necessary

  Evaluates the consumer for community referrals needed

  Educates families on de-escalating crisis situations, including but not limited to, safety plans

  Assists in securing emergency medical services or law enforcement if needed

  Advocates on behalf of the consumer to secure community resources

  Effectively collaborates with the treatment team members and outside sources in the delivery of services

  Follows up with consumers that are in AltaPointe Children’s Outpatient Programs who may be decompensating or at high-risk

  Travels to consumer’s homes to ensure medication compliance as needed

  Utilizes appropriate communication methods to ensure appropriate communication with individual consumers’ treatment teams

  Manages and triages calls from multiple referral sources

  Effectively demonstrates the application of adult specific competencies

  Provides transportation to services on a limited basis

  Supervision and Consultation:

  Seeks clinical supervision and consultation as needed

  Accepts and employs suggestions for improvement

  Actively works to enhance case management skills

  Clinical Record Keeping:

  Documents in a timely fashion per AltaPointe policy

  Documents using Avatar appropriately

  Documents appropriate, complete, and comprehensive assessments

  Documents in detail the resolution of crisis situations and linkage to appropriate follow up sources

  Documents in a clear and concise manner services provided before the completion of the shift

  Documents legibly

  Case Load Management:

  Effectively manages caseload based on consumer needs

  Meets AltaPointe productivity standards if applicable

  Qualifications

  Bachelor’s degree in a mental health discipline, or a nurse, or a certified parent peer specialist with lived experience working with crisis situations.

  Must be at least age 23, maintain a valid verifiable driver license and maintain a clear driving record.

  Knowledge in child/adolescent specialty, outlined below, to be attained within (6) six months of employment:

  • Knowledge of psychiatric disorders in the child/adolescent population
  • Knowledge of cultural diversity
  • Knowledge of behavior management, crisis intervention and interventions common to acute psychotic consumers, as well as, to non-violent crisis intervention practice
  • Knowledge of Psychiatric Rehabilitation principles
  • Knowledge of available community resources
  • Knowledge of educational methods appropriate to children/adolescents with psychiatric disorders
  • Knowledge of substance abuse
  • Knowledge of AltaPointe Health Systems programs and services

• About the company

  Call (251) 450-2211 (888) 335-3044 Connect Contact Us > Careers Career Opportunites >

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