Industry: Healthcare Insurance Company

Why consider this job opportunity:
- Competitive pay and potential for bonuses
- Job benefits including healthcare coverage
- Opportunities for career advancement within the company
- Positive work environment with a focus on improving members' health
- Chance to contribute to improving HEDIS metrics

What to Expect (Job Responsibilities):
- Review, update, maintain, and monitor pharmacy information for external and internal customers
- Conduct outbound educational telephone calls to promote medication adherence
- Motivate members to refill prescriptions and coordinate communication with providers and pharmacies
- Handle customer service inquiries and resolve problems over the telephone

What is Required (Qualifications):
- High School Diploma or equivalent
- 2 years of experience in a retail pharmacy
- 1 year of experience in a pharmacy setting with knowledge of medical terminology
- 1 year of technical or operational experience
- Certified Pharmacy Technician (PTCB or NHA) required
- Proficiency in Microsoft Office
- Strong organizational and communication skills
- Ability to work independently and as part of a team
- Experience in a call center or customer service environment

How to Stand Out (Preferred Qualifications):
- None mentioned

#healthcare #insurance #pharmacytechnician #customerservice #communication

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