• Job Description

  Req#: 13673

  Overview

  The Outside Sales & Design Consultant is a skilled custom space designer and salesperson with a thorough knowledge of storage and organization solutions and products sold at The Container Store. This role designs and sells premium closet lines to customers in their homes by appointment. This position manages and coordinates all phases of customer projects from in-home consultation, design, installation, and organizing to provide a seamless customer experience. This role is also responsible for selling whole-home projects, building repeat clientele, receiving customer referrals, and creating their own leads in addition to leads provided by TCS. This role serves as part of a Custom Space Outside Sales and Design team for their local market.

  What We Stand For

  Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business.

  Responsibilities

  • Inspires, designs, and confidently sells complete, functional, and aesthetically appealing solutions for all areas of a home to premium closet line customers
  • Collaborates and understands customer needs to design and present projects and customized plans in a clear and professional manner
  • Accountable for managing and maintaining multiple, simultaneous customer projects through all phases with a high level of detail, accuracy, timely follow-up with consistent and concise communication to customers and others
  • Develops clientele through ongoing customer relationships, networking, referrals and leads generated within the store, as well as personally
  • Collaborates, partners, and maintains consistent communication with Store Leadership, Store Employees, and corporate partners to seamlessly complete projects from inquiry to installation to achieve personal sales and other goals
  • Remains current with The Container Store training, certification, selling, product knowledge, promotions, processes, and philosophies when interacting with customers, support center, store employees and installation
  • Adheres to The Container Store training, sales and follow-up best practices, processes, and philosophies in all interactions
  • Proficiently and consistently uses company tools and email to effectively manage all aspects of customer relationship from consultation to installation.
  • Provides consistent feedback and observations to Store Leadership, Custom Spaces Market Manager, Directors, Area Managers and Regional Director on sales, service and process areas of opportunity and celebration
  • Assists customers with personal confidential information related to the Company credit card and application process
  • Arrives promptly to all scheduled appointments, and other required work assignments
  • Maintains discretion related to all confidential/sensitive company and customer information
  • Performs other requested tasks and duties

  The Benefits of Working Here

  Our benefits exemplify our commitment to ensuring employees and their families are well taken care of, safe and secure. Some of our benefits include:

  • Competitive Pay
  • Medical/Dental/Vision Plans
  • Discount: 50% on Elfa, 40% on Merchandise and Gift Cards, 25% on Avera
  • Paid Time Off plus Holidays
  • 401(k) plan & Company Match
  • Employee First Fund: providing grants to employees experiencing unforeseen emergencies

  Qualifications

  • College degree preferred
  • 2-5 years outside sales experience preferred
  • Successful record of accomplishment in exceeding sales goals and driven for continual success
  • Self-starter who is well-organized, creative, solutions-oriented, and effective at managing time and schedules to close projects efficiently and successfully achieve goals
  • Knowledgeable about design principles, and experienced in outside sales and the custom space industry
  • Maintains professional appearance and wears required dress code when representing The Container Store
  • Knowledge and passion for following trends in the custom space, interior design, fashion, and retail industry
  • Reliable transportation for travel to and from customers’ homes for scheduled appointments
  • Must have valid automobile insurance, pass appropriate state car inspection, and sign vehicle inspection form
  • Must meet safety regulations including passing a Motor Vehicle Records report and a criminal background check
  • Strong computer and tech skills: proficiency in Outlook, Word and knowledge of Excel, Salesforce, and design tools
  • Ability to work in a constant state of alertness and a safe manner
  • Ability to work effectively and efficiently when outside the store based on the Company Telecommuting Policy

  The Container Store promotes a smoke-free, drug-free environment.

  We are proud to be an Equal Opportunity Employer and comply with the

  Americans with Disabilities Act

  Stores Physical Requirements

  State Specific Notices

• About the company

  The Container Store Group, Inc. In February 2007, its owners announced that they were "exploring alternatives," including selling the company to private investors, in order to fund future growth.

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