Global Payments
Overnight Bilingual Customer Service Representative - $500 sign-on bonus!
This job is now closed
Job Description
- Req#: R0037763
Industry: Payment Technology Company
Why consider this job opportunity:
- Offers a $500 sign-on bonus
- Full-time, permanent employment with a predictable and stable schedule
- Compensation of $18.00/hour + an 8% Shift Premium
- Work from home position with provided equipment
- Opportunities for overtime
- Competitive benefits including extended health care, dental, and vision care
- Retirement Savings Plan (employer match up to 5%)
- Employee Stock Purchase Plan
- Paid Training
- Employee Assistance Program available from the first day on the job
- Relaxed Dress Code
- Active Social Committee with monthly activities and contests
What to Expect (Job Responsibilities):
- Respond to customer inquiries via telephone, email, SMS, and Chat to provide problem resolution in accordance with the organization's service standards
- Receive and/or place telephone calls, following standard screens, scripts, and procedures
- Answer customer telephone inquiries, orders, service needs, and complaints, and direct to technical/service areas when necessary
- Maintain detailed and current knowledge of the company's/assigned client's products and services
- Analyze customer service needs for communication to service and technical departments
What is Required (Qualifications):
- People and Customer Oriented: Friendly, personable, and a natural-born problem solver
- A Team Player: Willing to work closely with a tight-knit team to meet customer expectations
- Organized: Able to handle conversations with real people while multitasking efficiently
- Education: High School Diploma (or equivalent) or higher
- Ready for a New Challenge: Comprehensive training provided, no relevant experience required
- Bilingual: Able to service customers in both French and English
How to Stand Out (Preferred Qualifications):
- N/A
#paymenttechnology #customerservice #workfromhome #bilingual #opportunity
We prioritize respecting candidate privacy and championing equal-opportunity employment. Central to our mission is partnering only with companies that echo this commitment. We strive to foster a fair, transparent, and secure hiring environment for all. Should you encounter any employer not adhering to these principles, please bring it to our attention immediately.
Talentify isn't the EOR for this position. Instead, our role in this specific opportunity is to link outstanding candidates with a top-tier employer.About the company
Global Payments Inc. is an American company providing financial technology services globally.
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.