• Job Description

  Req#: 132190

  WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

  We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

  Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

  Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

  WE LOVE OUR WORK.

  • Responsible for fostering a fun environment
  • Responsible for being a gracious host to all guests and co-workers
  • Responsible for promoting a positive influence in the community and participating in company-sponsored events
  • Ensures efficient staffing levels managing hiring, promotion, demotions and termination decisions
  • Maintains communication between departments to include trading information between shifts, assuring maintenance requests are properly communicated, absences, or any other information that is relevant to another shift
  • Responsible and accountable for the overall cleanliness and guest service both internally and externally
  • Responsible for overseeing department and shift specific training for all department and areas zones
  • Responsible for ensuring that keys, pans and brooms, and equipment are checked in and out accurately
  • Ensure equipment is returned clean and ready for next user and holds staff accountable for such
  • Serves as EVS liaison in committee meetings and can lead such when requested
  • Responsible for creating and posting weekly schedule, at least one week in advance
  • Managing overtime to ensure that it is scheduled, monitored, communicated and approved by the manager
  • Accountability to ensure that performance reviews are completed and presented in a timely manner
  • Approval of employee’s payroll hours daily by each applicable shift

  BRING US YOUR BEST.

  • Must have an outgoing, energetic and enthusiastic attitude
  • Must enjoy hosting others
  • Must be comfortable initiating conversations and creating a fun environment with our guests
  • Bachelor’s degree (B.A./B.S.) from an accredited four-year college or university is preferred
  • Two years supervisory experience
  • Two years prior cleaning and/or janitorial experience
  • Must be proficient in Microsoft applications (Excel, Access, Word)
  • Must speak English
  • Excellent oral communication skills
  • Proven guest service skills and experience
  • Proven leadership skills: a role model who leads by example
  • Must be able to stand for extended periods of time and work in a noisy environment.
  • Mobility requirements include bending, pushing, pulling, overhead lifting, turning and reaching
  • Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces

  STAY IN THE GAME. FOLLOW US.

  We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.

  Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

  We're changing entertainment. Follow us.

  Equal Opportunity Employer

  STARTING SALARY

  Starting at $45,760

• About the company

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