• Job Description

  Req#: OVERN007959

  This position is responsible for the general safety and security of guests and hotel property. Providing direction and assistance to guests in a courteous and professional manner. Follows CSM high standards of quality to ensure guest satisfaction.

  
  • Anticipates and responds to guest incidents and security situations in a timely and professional manner.
  • Observes and complies with all hotel policies and procedures relating to guest safety and security. Works as a team player in meeting guests needs, and actively contributes to the efforts of other departments as necessary.
  • Understands and follows CSM guest service recovery program.
  • Responsible for proper use of all equipment and supplies and adheres to cost controls to reduce expenses and waste.
  • Conduct routine inspections of hotel property and grounds to ensure safety and security standards are per CSM, brand, local, state and federal regulations.
  • Identifies and takes proactive measures in loss prevention activities.
  • Ensures a clean and safe work environment, and follows all CSM procedures for guest/employee incidents.
  • Responsible for completion of all safety and security documentation and necessary follow-up.
  • Thoroughly knowledgeable of hotel emergency procedures.
  • Produces required volume of work by planning, organizing and prioritizing work duties.
  • Adheres to CSM attendance policy, grooming and appearance standards, and general work rules and department procedures.
  • Attends all required department and hotel meetings.

  Schedule is Thursday - Sunday

  
  REQUIRED SKILLS AND EXPERIENCE
  
  Education: High school diploma or GED required.
  
  Experience/Knowledge/Skills/Abilities: Prior security experience required. Attention to detail, customer focus and the ability to perform job duties in a fast paced environment.
  
  Physical: Ability to lift, push and pull up to 60+ pounds on an occasional basis throughout shift.

  Rate: $21 USD per hour

  CSM Corporation offers a comprehensive benefits package to all regular full-time employees, designed to support the health, well-being, and financial security of our employees. Our benefits include medical, dental and vision insurance plans, company-paid life insurance and short term disability coverage, company-paid long term disability coverage for eligible employees, 401(k) plan with company match, tuition reimbursement, voluntary benefits (critical illness, hospital indemnity, accident insurance, pet insurance, identity theft), time-off, scholarship program, generous hotel discounts and more! For benefits offered to regular part-time or on-call employees, please email benefits@csmcorp.net .

  Equal Opportunity Employer
  This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

• About the company

  CSM Corporation develops, owns, and manages a wide range of properties including hotels, commercial real estate, and apartment communities.

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