Employer Industry: Payments Solutions

Why Consider this Job Opportunity:
- Competitive salary up to $18.20 per hour
- 8% Shift Premium
- 100% remote work opportunity
- Opportunity for professional growth and development
- Collaborative and friendly work environment
- Comprehensive benefits package, including health insurance, disability coverage, and retirement savings programs

What to Expect (Job Responsibilities):
- Review account activity for signs of fraudulent use of credit cards
- Block accounts and initiate outbound calls if fraud is suspected
- Handle inbound calls from cardholders reporting fraud or initiating disputes
- Address customer inquiries regarding accounts
- Utilize internal systems and resources to serve customers effectively

What is Required (Qualifications):
- 6-12 months of employment experience
- Bilingual in English and French
- High School Graduate
- Ability to work full-time and on a rotational basis, 24/7, 365
- Strong analytical skills to troubleshoot issues

How to Stand Out (Preferred Qualifications):
- Contact center or banking/financial services experience

#PaymentsSolutions #RemoteWork #CompetitiveSalary #ProfessionalGrowth #Bilingual

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