• Job Description

  Req#: 516193

  Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Overnight Supervisor for Postcard Cabins Eastern Catskills in Catskill, NY.

  Job Purpose:

  • Supervising and overseeing the overnight operations of multiple Outpost locations from a single primary Outpost property
  • Process daily audit procedure and pull daily audit reports

  • Audit and reconcile all revenue postings within Opera
  • Respond promptly to any property emergency situations, contacting Assistant General Manager and General Manager as appropriately needed
  • Validate guest check-in & check out reservations, verifying all arrivals
  • Respond to inquiries from guests in a timely manner via Oracle, GXP, KIPSU, third-party booking platforms, and phone calls from our dedicated Bookings Line
  • Maintain the Postcard Cabins brand voice through all guest communication
  • Respond to ALL guest tickets in a timely manner for supervising Outposts
  • Develop and maintain positive working relationships with others; support team members to reach common goals; listen and respond appropriately to the concerns of other employees

  Qualifications and Requirements:

  • Education: High school diploma or G.E.D. equivalent required
  • Related Work Experience: Hotel, Food Service Management, Retail etc.
  • Supervisory Experience: 1-3 Years preferred

  This job requires the ability to perform the following:

  • Must be able to read and write to facilitate the communication process.
  • Must be self-directed. There is minimal direct supervision.
  • Requires good communication skills, both verbal and written.
  • Must possess basic computational ability.
  • Ability to spend extended lengths of time viewing a computer screen.
  • Must be able to lift up to 30 lbs regularly.
  • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, listening and hearing ability and visual acuity.

  Other:

  • Being passionate about people and service.
  • Strong communication skills are essential when interacting with guests and employees.
  • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
  • Problem-solving, reasoning, motivating, and training abilities are often used.
  • Have the ability to work a flexible schedule including nights, weekends and/or holidays

  Amazing Benefits At A Glance:

  • Team Driven and Values Based Culture
  • Medical/Dental/Vision
  • Vacation & Holiday Pay
  • Same-day pay available
  • Employee Assistance Program
  • Career Growth Opportunities/ Manager Training Program
  • Reduced Room Rates throughout the portfolio
  • Third Party Perks (Movie Tickets, Attractions, Other)
  • 401(k)
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Flexible spending account
  • Life insurance
  • Parental leave
  • Referral program

• About the company

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