Employer Industry: Healthcare Services

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work remotely from your home location within the United States
- Supportive and collaborative work environment
- Chance to provide outstanding customer service to customers and vendors
- Engaging role with a focus on resolving patient account issues

What to Expect (Job Responsibilities):
- Identify and resolve routine outstanding claims under general supervision
- Generate and analyze reports to address general patient account issues
- Assist in the resolution of outstanding payments from past due accounts
- Ensure timely receipt of claim payments and reconcile all necessary data
- Serve as a point of contact for customers and external vendors regarding inquiries and unresolved issues

What is Required (Qualifications):
- High School Diploma required
- 1-2 years of related experience
- General computer skills with working knowledge of word processing, spreadsheet, and email applications
- Detail-oriented with good analytical and organizational skills
- Excellent oral and written communication skills to effectively communicate with customers and management

How to Stand Out (Preferred Qualifications):
- Experience in a healthcare-related field
- Familiarity with collections processes in a medical setting
- Ability to mentor other staff members
- Strong problem-solving skills
- Experience with data analysis and reporting tools

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