• Job Description

  Req#: 4986864

  Interacts with citizens in person or by telephone to process payments, provide information, give directions, or resolve problems associated with the Buddy Holly Center and Silent Wings Museum.

  • Greet visitors in person or by telephone;
  • Accept payments and maintain receipts;
  • Provide information to visitors;
  • Prepare and maintain records using computer or other office equipment;
  • Assist with tours, events, and rentals;
  • Maintain, restock, and count gift shop inventory;
  • Perform related duties as required.

  Completion of a high school diploma or the equivalent with an additional one year of customer service experience; or any combination of relevant education and experience which provides the following:

  Knowledge of:
  

  • Customer service techniques, basic office procedures.
  • Knowledge of Lubbock and West Texas helpful;

  Ability to:
  

  • Work days, evenings, weekends, and special events;
  • Deal effectively with others in a courteous manner;
  • Prepare and maintain accurate records;
  • Speak in a clear, concise manner;
  • Speak to crowds in a clear and concise manner;
  • Operate a variety of office equipment, including personal computer.

  Physical Requirements:
  

  • Frequently stand and walk.
  • Frequently flex upper trunk forward.
  • Frequently lift up to 10 pounds.
  • Occasionally carry up to 10 pounds.
  • Frequently push and pull objects.
  • Frequently flex upper trunk forward, partial flexing of knees.
  • Frequently flex upper trunk forward while sitting or standing.
  • Frequently reach above, at, or below shoulder height.
  • Continuously talk, see, and hear.

• About the company

  Lubbock is the 11th-most populous city in the US state of Texas and the county seat of Lubbock County.

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