• Job Description

  Req#: 32563911462

  Part-Time Front Desk Associate - West Hollywood

  We're looking for a stellar part-time Front Desk Associate (FDA) to join our established and high-performing team at Myo West Hollywood! As one of the first faces our clients see, you'll play a key role in delivering an elevated, seamless experience that keeps them coming back.

  Myo - West Hollywood (8354 Santa Monica Blvd, West Hollywood, CA 90069)

  We're looking for candidates with availability for 34 shifts per week with flexibility across AM/PM shifts and at least 1 weekend.

  Target Start Date: May 21st

  FDAs will bring energy and hospitality to a clinic known for its vibrant community and expert care. You'll help keep day-to-day operations running smoothly, support our clinicians, and ensure every client feels welcomed and empowered. If you're passionate about people and love a fast-paced, wellness-driven environment, we'd love to meet you!

  What You'll Do

  • Provide all clients exceptional service and hospitality in line with Myo standards
  • Introduce new clients to our service offering with clear, on-brand messaging via phone, walk in, written communication
  • Constantly monitor and manage the clinic schedule including implementing best practices around shift optimization, initial booking strategy and waitlist management
  • Ensure all claims, invoices, transactions and/or Superbills are submitted and filed accurately.
  • Maintain clean, consistent client notes for seamless service to each client
  • Consistently monitor and maintain clinic organization and cleanliness: this may include regular sanitization of the space, cleanup of movement tools and equipment, wipe down of surfaces, replenishment of therapist pods and treatment rooms, and other necessary tasks
  • Engage in any tasks related to client follow up, business driving or marketing initiatives as assigned
  • Maintain consistent communications with all other FDA and clinic staff to ensure seamless handoff from one shift to the next
  • Share insights from daily shifts, therapists and client feedback to Operations Lead as relevant

  Who We're Looking For

  • You have 1+ years of experience working in a customer service and/or hospitality role
  • You must be able to work a minimum of 3 shifts per week
  • You care deeply about ensuring positive client interactions and experiences
  • You are proud of the team and workspace you're a part of, exemplified through a well maintained, presentable clinic
  • You pay attention to every detail - small or big. After all, how much we care is the fuel for our passion
  • You're passionate about the work we do, the services we offer and can clearly communicate the long term value to our clients
  • You perform your job duties with consideration and care for business driving booking strategies
  • You thrive in a fast paced environment
  • You are innately curious, always seeking to solve problems, answer questions and better your work product
  • You show up as your authentic self day in and day out, making your voice heard
  • You prioritize your own physical and mental health so you can show up as your best version in the workplace

  Myo Benefits + Perks

  • Complimentary Staff Treatment Sessions
  • Sales Commission
  • 401k Program with a Company Match
  • Cell Phone Allowance
  • Bonus payout for referral of new team members
  • Clinic closures on certain holidays
  • Sick Time
  • Pet Insurance
  • Erewhon Corporate Membership Program
  • Subsidized mental health support

  $20 - $22 an hour

  Apply today - here's what you can expect

  Our Hiring Process

  We believe in creating a thoughtful and engaging hiring experiencejust like the client experience we provide at Myo. If your application is selected, you'll have the opportunity to meet with our Operations Lead for a great conversation about your background in client services, your accomplishments, and what drives you.

  This is also your chance to dive deep into your customer service and administrative experience, align with our values, and explore how you can grow with us. Plus, you'll get to see our beautiful clinic firsthand and get a feel for the vibrant environment you'd be a part of!

  We're excited to meet you and explore the possibilities together!

  Why Myo?

  At Myo, we offer a dynamic and collaborative environment where exceptional service meets meaningful impact. As a Front Desk Associate, you'll be the face of our clinicscreating a welcoming atmosphere, supporting our clinicians, and ensuring every client has an outstanding experience.

  Join us in helping people move better, feel better, and Futureproof Their Bodies.

  Core Values

  Care Deeply (Empathy)

  One Team, One Dream (Collaboration)

  Make it Count (Focus)

  Set the Pace (Ambition)

  Never Stop Learning (Curiosity)

• About the company

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