Joe's Crab Shack

Part Time Gift Card Specialist


PayCompetitive
LocationHouston/Texas
Employment typePart-Time

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  • Job Description

      Req#: 31417
      Overview

      The Gift Card Sales Specialist is responsible for the execution and distribution of gift cards and online sales. This role involves providing excellent customer service, supporting gift card marketing initiatives, and managing inventory and reporting tasks. Key administrative duties include mailing, filing, and fulfilling gift card orders.

      This is a part-time role with 30 hours per week.


      Responsibilities

      Duties and responsibilities include those listed below. Other duties may be assigned.

      • Responsible for the execution and distribution of gift cards and online sales.
      • Provide excellent customer service, and support all gift card marketing initiatives as well as track and organize the inventory and assist with reporting as needed.
      • Administrative duties such as mailing, filing and gift card order fulfillment.
      • Make outgoing prospect calls to accounts
      • Attract potential customers by answering product and service questions; suggesting information about other products and services.
      • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
      • Responsible for asking questions when a business account calls in to uncover further sales opportunities.

      Duties and responsibilities include those listed below. Other duties may be assigned.

      • Responsible for the execution and distribution of gift cards and online sales.
      • Provide excellent customer service, and support all gift card marketing initiatives as well as track and organize the inventory and assist with reporting as needed.
      • Administrative duties such as mailing, filing and gift card order fulfillment.
      • Make outgoing prospect calls to accounts
      • Attract potential customers by answering product and service questions; suggesting information about other products and services.
      • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
      • Responsible for asking questions when a business account calls in to uncover further sales opportunities.
  • About the company

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