• Job Description

  Req#: 32558026478
  Salary: $18.82 - $24.02 Hourly
  Location : City of Anaheim, CA
  Job Type: Part Time
  Job Number: 2025-00096
  Department: Community Services
  Opening Date: 05/09/2025
  Closing Date: 5/30/2025 5:00 PM Pacific
  
  Description
  The City of Anaheim Public Library seeks highly enthusiastic Part Time Library Clerks. The Library Clerk performs a variety of clerical tasks related to circulation desk responsibilities, provides direct service and assistance for the public, performs tasks related to technical services/collection support such as ordering, receiving, invoicing, and preparation of library materials for the public; and performs related work as required. Tech-savvy Library Clerks will also provide computer technical assistance at our computer lab. Candidates must possess a high school diploma (or equivalency), experience in providing in-person customer service, and demonstrate library operating principles. Ideal candidates will have previous library experience including working with software for cash and credit card transactions. The Library Clerk may travel between branches during his/her shift.
  
  This position is a 30-hour part time position. Although this position does not have a set schedule, candidates should be available to work morning and evening shifts Monday through Sunday. Bilingual highly desirable.
  
  About Anaheim Public Library...
  
  Anaheim Public Library promotes literacy, lifelong learning, and a love of reading through traditional print materials as well as virtual services. Our mission is to promote information through programming and engage our community while providing a safe space for the diverse members of Anaheim to share, thrive, explore, create, enjoy, honor, celebrate, and engage with one another.
  
  There are eleven Library outlets serving the City of Anaheim and surrounding communities. This includes a Central Library, six branch libraries, a mobile library, a mobile STEAM van, the self-service branch at ARTIC Transportation Center, and the Anaheim Heritage Center which houses our local history collections.
  
  Essential Functions
  The following functions are typical for this classification. Incumbents may not perform all of the listed functions and/or may be required to perform additional or different functions from those set forth below to address business needs and changing business practices.
  
  • Performs circulation functions such as checking out and checking in materials, retrieving holds, shelving, filing, and arranging items in order.
  • Registers new patrons; explains library procedures and policies; issues library cards and updates customer records; enters and updates information into library databases.
  • Learns to identify and handle lost or damaged materials.
  • Assists in the collection and recording of fines and fees.
  • Processes holds from all libraries and maintains hold shelf.
  • Assists public at front counter and directs public to appropriate locations and/or staff; responds to complaints and requests for information; assists in interpreting and applying regulations, policies, procedures, systems, rules, and precedents in response to inquiries and complaints from the public; screens calls and directs callers to appropriate City/Library staff as necessary.
  • Learns to investigate and resolve customer accounts. Performs a variety of clerical duties related to ordering, invoicing receiving, cataloging, and processing of library materials. Prepares library materials for public use.
  • Prepares books and other items for daily delivery to branch libraries.
  • Renews library materials in person and over the phone.
  • Processes current periodicals, books, and media items.
  • Cleans, mends and repairs library materials according to effective conservation techniques. Participates in opening and closing facilities, including preparing and closing register cash drawer, turning on, logging into, and turning off all computers, preparing daily newspapers, and printing out and pulling holds list for shipment to other libraries.
  • Retrieves, compiles, and distributes a variety of statistical reports using word processing and spreadsheet applications, as well as integrated library systems (i.e. Horizon ILS). Imports, creates, modifies, merges, and deletes bibliographic (i.e. Machine-Readable Cataloging: MARC) records using the integrated library system.
  • Prepares invoices for payment, assists in the reconciliation of shipment contents against purchase documents; maintains accurate records and files.
  • Runs reports and batch deletes items to ensure the accuracy of the ILS item database; compiles readily available information into tallies and reports.
  • Compiles and prepares patron notifications via email and print; prints and folds mailers.
  • Utilizes vendor websites to create purchase orders; retrieves invoices and bibliographic files from vendor file transfer protocol (FTP) websites and uploads into the Library's ILS; creates customized books lists for book selector's use.
  • Orders, stores, and retrieves supplies; tracks inventory.
  • Performs minor and routine maintenance on copy machines, printers, or computers.
  • Performs a variety of routine clerical duties to support operations, including filing, preparing records and basic reports, lamination of materials, cashiering duties, and ordering and maintaining office and related supplies.
  • Answers departmental phones; receives, opens, and distributes incoming mail.
  • Maintains accurate and detailed records, verifies accuracy of information, researches discrepancies, and records information.
  • May train and monitor the work of Library Pages and volunteers.
  When assigned to the computer lab, job functions include:
  • Assist in the daily operation of a computer lab.
  • Provide assistance to patrons with computer and technical issues.
  • Assist librarians or library technicians with computer classes.
  • Provides assistance and support for printers, computers, and other equipment.
  • Show/Educate patrons how to use the library catalog.
  • Track and report computer and other technical issues to automation. Perform related duties and responsibilities as required.
  • Perform related duties and responsibilities as required.
  
  Qualifications
  Any combination of training and experience that would provide the required knowledge, skills and abilities is qualifying. A typical way to obtain the required qualifications would be:
  
  Experience and Training: Graduation from high school or possession of a high school equivalency diploma is required.
  
  Knowledge of: Basic library operating principles, including confidentiality of customer information; standard library practices and procedures including circulation and cataloging; applications of automated library circulation, acquisitions or cataloging systems; principles, practices, and techniques of effectively dealing with the public; basic library classification systems, cataloging, and bibliographic records; applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility; basic record keeping principles and procedures; basic invoicing procedures; basic principles and practices of data collection and report preparation; basic arithmetic principles, cash handling, and invoicing processes; modern office practices, methods and computer equipment; English usage, grammar, spelling, vocabulary, and punctuation; techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors and City staff.
  
  Ability to: Maintain accurate logs, records, and basic written reports of work performed' accurately shelve and file materials using library alpha-numeric systems; understand and follow department policies and procedures related to assigned duties, and oral and written instructions.; operate modern office equipment including computer equipment and specialized library services software applications programs; type 25 words per minute; use English effectively to communicate in person, over the telephone, and in writing; make sound decisions within established policy and procedural guidelines; use tact, initiative, prudence, and judgment within narrow policy, procedural, and legal guidelines; establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.
  
  Supplemental Information
  IMPORTANT APPLICATION INFORMATION AND INSTRUCTION
  
  This is a part time position, typically assigned 30 hours per week. Although this position does not have a set schedule, candidates should be available to work morning and evening shifts Monday through Sunday.
  
  Applications will be accepted until Friday, May 30, 2025, at 5:00PM. Applicants are encouraged to apply early. Applications will not be accepted after this deadline.
  
  The selection process will consist of a minimum of an oral interview.Candidates must be specific and complete in describing their qualifications for this position. Failure to state all pertinent information may lead to elimination from consideration. Stating "See Resume" is not an acceptable substitute for a completed application.
  The successful candidate will be required to undergo a reference / background check (to include a conviction record) and pass a post-offer pre-employment medical examination (which will include a drug/alcohol screening). The City of Anaheim utilizes E-Verify and new employees must provide documentation to establish both identity and work authorization.
  Communication regarding your application and/or status will be sent to the email address listed on your application. Please check your email regularly throughout the recruitment process as you will not receive communications by any other method.
  Equal Opportunity Employer
  The City of Anaheim offers a range of benefit programs to eligible part-time employees and their eligible dependents. Programs and benefits amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.
  
  To view the current benefits summary, visit:
  
  
  For additional information about the City's benefits, visit www.myanaheimbenefits.com then click on Part-Time Employees.
  
  RETIREMENT BENEFITS - The City contracts with the California Public Employees Retirement System (CalPERS) to provide retirement benefits. Retirement formula is based on appointment date and membership status with CalPERS.
  
  Part-time eligible employees become members of CalPERS as either Classic or New members.
  
  Part-time employees not eligible for CalPERS are required to participate in the City's part-time 457 plan, as a replacement plan for Social Security.
  
  To view the current limits and additional CalPERS information, visit:
  01
  
  The following Supplemental Questionnaire is part of the examination for this position and will be used to evaluate your qualifications. Based upon the application and responses to the supplemental questionnaire, the best qualified candidates will be invited to participate in the recruitment process. Please read each question carefully and provide a thorough and complete response, detailing our education and work experience. Failure to fully detail all experience or stating experience in response to the supplemental questions but not listing the experience in the application, copy/pasting information, or responses such as "See Resume" or "See Application" will result in your application not being considered. You will not have an opportunity to provide additional information if your application is not selected to proceed in the recruitment process, so you should be sure to detail all relevant education and work experience within your application and supplemental questionnaire. Do you understand this requirement?
  • Yes
  • No
  
  02
  
  This is a part-time position, typically averaging 30 hours per week. Although this position does not have a set schedule, candidates should be available to work morning and evening shifts Monday through Sunday. Do you confirm that you understand this requirement?
  • Yes
  • No
  
  03
  
  Do you possess a high school diploma or G.E.D.?
  • Yes
  • No
  
  04
  
  Do you possess library experience?
  • Yes
  • No
  
  05
  
  Please describe your library experience. Include in your response where you gained the experience, years of experience and duties you performed. If there is none, type N/A.
  06
  
  Do you possess technical knowledge of computers, office equipment (such as printers and scanners), and associated software?
  • Yes
  • No
  
  07
  
  Please thoroughly describe your technical knowledge of computers, office equipment (such as printers and scanners), and associated software. Provide specific examples of software, equipment, etc., and your level of expertise. If there is none, type N/A.
  08
  
  Do you possess direct customer service support experience which involves providing patient and thorough assistance?
  • Yes
  • No
  
  09
  
  Please describe your direct customer service support experience. Include where you gained this experience, years of experience and duties you performed. If there is none, type N/A.
  10
  
  Do you possess experience utilizing payment processing software for cash and credit card transactions?
  • Yes
  • No
  
  11
  
  Please describe your experience utilizing payment processing software for cash and credit card transactions. If there is none, type N/A.
  12
  
  Along with excellent English communications skills, are you verbally fluent in any other language(s)?
  • Yes
  • No
  
  13
  
  Please list the language(s) which you are verbally fluent. If no other language(s), type N/A.
  Required Question

• About the company

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